Technical Support Coordinator

Job Description

Viva Energy Australia are seeking a Technical Support Coordinator with an eye for detail, meticulous organisational skills and proven track record in improving efficiency.  In this role you will have the opportunity to add value supporting the broader sales and technical team whilst taking ownership on customer focused projects and processes. Customer centric, you will have the opportunity to improve the customer experience and solve complex problems with your commercial acumen.

You will be based in either Brisbane or other locations can be considered.

Key Responsibilities:

• Proven experience in a technical support, sales support, or operations coordination role within a commercial or industrial environment.
• Management of purchasing processes, purchase orders, invoicing, pricing, catalogue management, stock tracking.
• Strong proficiency in Microsoft Office Suite, particularly Excel (advanced functions, pivot tables, data analysis), SharePoint, and other collaboration tools.
• Hands-on experience with enterprise systems such as SAP, JD Edwards (JDE), and Salesforce highly desirable.
• Experience in vendor and contract management, including procurement processes, purchase order creation, and invoice reconciliation

Qualifications

• Tertiary qualifications in Business Administration, Information Systems,  or a related discipline, or equivalent industry experience desirable.
• Excellent analytical and problem-solving skills, with a keen eye for detail and a drive for continuous improvement.
• Strong communication and interpersonal skills, with a customer-centric mindset and the ability to collaborate across teams.
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and efficiency.

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.