At the Tom James Company, an Executive Administrative Assistant plays a critical role in supporting sales team members, store leadership, and senior organizational leaders in achieving our mission of being a global leader in the fashion industry. As a trusted partner to executive leadership, this position provides strategic administrative support, facilitates cross-functional collaboration, and helps drive organizational effectiveness. The role is a key member of the sales support team and serves as a high-level Executive Assistant to senior company leaders.

We currently have a full-time opportunity available in our Austin, Texas office. This position is scheduled for 40 hours per week and offers a pay rate of $26.00 per hour. We provide a comprehensive benefits package that includes generous paid time off (PTO), paid holidays, and a 401(k) retirement savings plan.

Regular onsite attendance required.

### Job Responsibilities

Preparing for daily client visits

Prepping clothing to be delivered

Locating necessary client information (A/R balances, sales sheet)

Updating sales materials regarding fabrics/options

Coordinating and maintaining all client orders/files

Communicating with clients:

Setting up appointments

Providing status of orders

Scheduling deliveries

Sending reminders

Supporting the sales efforts of the sales professional by:

Communicating regularly with the sales professional and other members of the store team

Meeting with the sales professional to set goals

Managing daily calendar

Organizing inventory

Pursuing efficiencies for processes and communication

Picking up and delivering client items as needed

Prospecting new clients using internet and social media applications

Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter

Entering referrals into proprietary system

Sending introductory and promotional messages

Creating call lists/hot lists

Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors

Maintaining a professional image to interface with corporate clients

### A successful candidate fits the following criteria:

Confident, independent worker

Strong communication skills (verbal, written, listening)

Excellent organizational skills

Outstanding time management skills

Professional customer service skills

Social Media savvy (especially on LinkedIn & Instagram)

Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

Possesses basic accounting skills (such as balancing accounts)

Enjoys being flexible and multitasking

Motivated to tackle challenges

Yearns to work in a fast-paced team environment

Able to bend and lift 20 lbs.

Valid Driver’s License required (Exception: larger metropolitan areas)

Two years office-related experience is preferred.

Experience with a sales-oriented environment is a plus!

Executive Administrative Assistant - Sales

Other open roles at Tom James Company(6)