Head of CES Verticals (Commercial Vehicles)

Job Description

Position Summary

The Head of CES Verticals (Commercial Vehicles) is responsible for driving profitable growth and market expansion for the Commercial Vehicles vertical in alignment with Business Area and Segment strategies. This role develops and executes go-to-market strategies, leads commercial performance, strengthens customer relationships, identifies growth opportunities, and ensures compliance with company policies, procedures, and applicable regulations. The position provides strategic leadership while building the organizational structure necessary to achieve long-term business objectives.

Key Responsibilities:

Commercial Performance Management

• Analyze sales, margin, and order acquisition performance on a regular basis.
• Drive the vertical to achieve budgeted profitability and financial targets.
• Preserve and improve Return on Capital Employed (ROCE).
• Ensure compliance with applicable laws, regulations, and company policies.

Customer Relationship Management

• Conduct regular customer visits and maintain strong customer relationships.
• Serve as the primary contact for customer complaints and claims.
• Utilize CRM tools to maintain accurate and transparent customer information.
• Monitor customer satisfaction and identify opportunities for growth.

Strategy Development

• Gather and analyze market intelligence, including market size, product trends, and competitive information.
• Develop market entry strategies and customer growth plans.
• Identify profitable growth opportunities within existing and new markets.
• Recommend actions to expand market share and revenue.

Budgeting, Forecasting, and Business Planning

• Support Segment and Business Area strategy development.
• Develop and execute a five-year sales plan aligned with strategic objectives.
• Provide input for strategic planning, budgeting, and forecasting processes.
• Monitor performance against plans and recommend corrective actions as needed.

Leadership and Organizational Management

• Establish and maintain an effective organizational structure to support business growth.
• Evaluate overall business performance and report results to Segment leadership.
• Support the CES Segment Head on strategic initiatives and business decisions.
• Ensure company policies are consistently understood, communicated, and applied.
• Maintain strong management controls and governance practices.
• Collaborate closely with the Distribution Segment and other business verticals.

Quality and Compliance

• Promote and maintain quality standards and customer quality objectives.
• Ensure adherence to internal and external quality requirements.
• Foster a culture of continuous improvement and customer focus.

External Representation

• Represent the vertical and CES Segment with key customers, suppliers, partners, competitors, government agencies, and industry stakeholders.
• Protect and advance the interests of the Segment, Business Area, and corporation.
• Build strategic partnerships that support business growth and innovation.

Qualifications

Education & Experience

• Bachelor's degree in Business, Engineering, Marketing, or a related field required.
• Advanced degree (MBA or equivalent) preferred.
• Significant leadership experience in sales, commercial management, or business development within industrial, automotive, or commercial vehicle markets.
• Proven experience managing P&L performance, budgets, and strategic business plans.

Knowledge & Skills

• Strong commercial and financial acumen.
• Experience developing and executing growth and go-to-market strategies.
• Excellent customer relationship and stakeholder management skills.
• Strong leadership, organizational, and team development capabilities.
• Ability to analyze market trends and identify growth opportunities.
• Knowledge of CRM systems and sales performance management tools.
• Strong communication, negotiation, and presentation skills.
• Ability to work effectively in a global, matrixed organization.

Key Competencies

• Strategic Thinking
• Business Development
• Customer Focus
• Financial Management
• Leadership & Talent Development
• Change Management
• Results Orientation
• Collaboration & Influence
• Quality & Compliance Focus

Internal & External Relationships

Internal: Segment leadership, vertical leaders, business area functions, corporate functions, auditors, and cross-functional teams.

External: Major customers, suppliers, technology partners, public authorities, industry organizations, and external auditors.

Additional Information

THE PERKS

• Immediate Benefits
• Robust Total Rewards Package
• Paid Time Off
• Volunteer Time Off  
• Tuition Assistance
• Employee Discounts, including tire discounts.
• Competitive Bonus Programs
• Employee 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
• Hybrid Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional.
• And many more benefits that come with working for a global industry leader!

All your information will be kept confidential according to EEO guidelines.