Treasury Operations Shift Manager

Trust unlocks our greatest potential.

For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution.

What happens when you know you’re inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We’re not expected to earn it, but we are expected not to break it. We’re trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that ‘can’ doesn’t always mean you ‘should’.

What you can expect:

ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.

If that excites you, how about joining our Treasury Operations team as a Treasury Operations Shift Manager? Reporting to the Head of Treasury Operations, you will deliver Treasury Operations activities across ClearBank Group entities, including FX settlement, cash management, collateral management and related processes, ensuring safe, resilient, and well‑controlled service delivery at all times. The role is accountable for the effective day‑to‑day running of Treasury Operations during shift coverage, ensuring customers receive a consistently high standard of service.

This is an operations‑focused role that works closely with cross‑functional teams and third parties to execute daily processes, manage live operational issues and maintain strong operational controls. Acting as close support to the Treasury Operations Manager, the role provides on‑shift leadership, coaching and direction to team members, while identifying efficiencies and continuous improvements across the function.

Please note - This role operates within a shift‑based Treasury Operations environment. Specific shift arrangements are communicated separately and may vary over time.

Your role includes:

• Deliver ClearBank Group cash management activities across multiple entities and multi‑currency Nostro accounts, ensuring accuracy, timeliness and robust operational control

• Manage FX settlements with multiple FX providers, working closely with Treasury to ensure end‑of‑day balances are appropriately funded and managed

• Ensure all cash management instruments, including FX swaps and money market funds, are confirmed and settled without exceptions

• Manage collateral and margin activity relating to UK securities, including the transfer, settlement and ongoing monitoring of securities transactions

• Lead Treasury Operations activity during assigned shifts, providing clear direction and decision‑making, exercising judgement within established business‑as‑usual and contingency processes, and taking accountability for operational outcomes during live running

• Proactively escalate issues in a timely manner where there is a risk that existing processes or controls may fail, enabling corrective action and senior stakeholder engagement where appropriate

• Promote a culture of continuous improvement by identifying, proposing and supporting enhancements to Treasury Operations processes and workflows

• Provide close operational support to the Treasury Operations Manager, collaborating to deliver team objectives and operational outcomes

• Build and maintain effective working relationships with internal stakeholders and, where required, external counterparties, ensuring a consistently high standard of service

• Produce operational reporting and management information to support oversight, decision‑making and operational risk management

• Support the introduction and ongoing operation of new Treasury and product instruments as ClearBank Group’s offering evolves

What you’ll bring:

To excel in this role, you’ll also need:

• Proven experience in Treasury Operations, cash management or payments operations within a regulated financial services environment

• Strong working knowledge of FX settlement, Nostro account management and end‑of‑day liquidity processes

• Experience managing collateral and margin activity, including securities transfers and settlement monitoring

• Experience providing on‑shift leadership, coaching or operational oversight in a shift‑based or time‑critical environment (formal line management experience is not essential)

• Sound understanding of operational risk, controls and effective escalation management

• Experience producing operational reporting and management information

• Strong communication skills, with the ability to work effectively across functions and with external parties

Beneficial skills:

• Experience working with multiple legal entities and currencies

• Knowledge of UK securities settlement processes and market infrastructure

• Exposure to new product launches or the onboarding of new Treasury instruments

• Experience contributing to process improvement or operational change initiatives

Regretfully we are not able to sponsor applicants for immigration purposes at the current time.

What makes a great ClearBank team member? Does this sound like you?

• You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank;

• You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care;

• You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate;

• ‘I’ before ’we’, isn’t in your vocabulary

If this sounds like you then we encourage you to dust off that CV and apply!

What we offer in return:

• We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.

• Offices – Work in a way that works for you – whether that’s in the London office, at home, or hybrid.

• Holiday – 27 days of annual leave per year, plus bank holidays.

• Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most.

• Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period.

• Socials – Regular social events open to all.

• Holiday swap – Option to swap your bank holidays to any other day of your choice.

• Wellbeing – 24/7 employee assistance programme including mental health support, life assurance and income protection.

• Bigger than ClearBank – Take a couple of days per year to do something that matters to you.

• Healthy living – Private healthcare and discounted dental cover, with employee perks and discounts.

• Family – Enhanced family-friendly leave.

• Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning.

And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that’s building a tech-bank fit for the future.

A little bit more about us! 

ClearBank is Where You Can belong: 

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: 

• 42% of our senior management roles are held by women 

• Our enhanced family leave policies

• Launching our partnership with Code First Girls 

• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group 

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; 

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); 

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.  

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.  

Offer: Congratulations! Get ready to transform banking forever! 

Our commitment to you as a candidate: 

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.  

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.  

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!  

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. 

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. 

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. 

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.