Territory Manager

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Territory Manager is responsible for managing and growing sales within a defined geographic area. This role focuses on developing new business opportunities, maintaining and expanding existing customer relationships, and providing technical sales support. The Territory Manager leverages product and application knowledge to deliver tailored solutions, prepare quotations, and drive revenue growth while ensuring customer satisfaction and retention.

DUTIES & RESPONSIBILITIES

·        Develop and grow sales within the assigned territory by identifying new business opportunities and expanding existing accounts

·        Leverage technical product knowledge to recommend appropriate solutions and support customer applications

·        Prepare, review, and follow up on quotations and proposals using established sales processes

·        Develop and execute sales strategies to achieve territory revenue and growth targets

·        Build and maintain strong customer relationships through regular communication and site visits

·        Conduct market research to identify trends, opportunities, and competitive activity

·        Generating and converting leads into long-term customer relationships through ongoing follow up

·        Provide after-sales support to ensure customer satisfaction and retention

·        Collaborate with internal teams (Inside Sales and Technical Support) to resolve customer issues and ensure timely responses

·        Deliver product presentations, Lunch & Learns, and customer visits to promote offerings

·        Maintain accurate CRM records, quotations, and sales activity tracking

Requirements

QUALIFICATIONS

Essential:

·        College diploma in a related field

·        3-6 years of experience in technical sales or account management

·        Strong understanding of technical sales principles and territory management

·        Experience preparing quotes, proposals, and sales documentation

·        Familiarity with CRM/ERP systems and sales tracking tools

·        Proficiency in Microsoft Office (Word, Excel, Outlook)

·        Ability to manage multiple accounts and priorities in a fast paced environment

·        Bilingual (English and French) (required for Quebec region)

Desirable:

·        Experience in industrial, mechanical, or technical product sales

WORK ENVIRONMENT

·        Fast-paced environment in a dynamic competitive industry

·        Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings

·        Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we’ll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT’S IN IT FOR YOU?

·        Competitive remuneration including base salary + incentive.

·        Competitive vacation

·        Paid personal day program

·        Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision

·        Company Group RRSP with employer matching

·        Annual health & wellness subsidy

·        Monthly car allowance and mileage reimbursement program

·        Company provided iPhone, iPad, and laptop

FUN FACTS

·        The average employee tenure is 9 years

·        We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays

·        We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions