Postal Affairs Specialist

Job Description

The Postal Affairs Specialist is responsible administrative functions related to completion of postal paperwork,
the processing and verification of mail and mail related operations. Point of contact for all matters
regarding the United States Postal Service according to Post Printing Quality System Procedures and
Work Instructions.

• Determine best postal optimization by customer.
• Estimate postage, produce accurate mailing statements and other and other related postal records.
• Support the organization in providing guidance and answering questions on postal issues and regulations that affect our business. Develop appropriate training material, including guidelines, checklists and work aids. Conduct internal training.
• Develop and maintain communication with USPS staying abreast of current and future developments affecting our business.
• Stay abreast of and make recommendations on equipment and software upgrades.
• Work cross functionally across all departments (CSRs through Shipping) to develop processes to support mailing operations, provide education to applicable roles on how they input to the process, etc.
• Qualifying mail piece configuration to ensure it meets USPS standards
• Provide all mailing documentation for manufacturing. Qualification reports, tray/pallet tags, etc.
• Consult with clients when applicable to support mailing programs
• Performs other related duties and participates in special projects as assigned.

 

Qualifications

• Thorough knowledge of postal rules and regulations pertaining to the preparation and acceptance of the various classes of mail, handles multiple issues, items and functions prioritizing to achieve them as scheduled.
• Contributes to a favorable working environment through a friendly and professional manner and cooperative attitude in dealing with other employees, suppliers and customers.
• Assists others in the department when needed to balance the workload.
• Consistently demonstrates proficiency and understanding in the use of procedures and internal documents necessary to perform required tasks.
• Performs all tasks under minimal supervision within established quality standards.
• Understands and adhere to all established company policies with regard to safety, personal conduct and applicable state and federal law.
• Assures the highest level of professionalism and personal performance necessary to meet or exceed performance goals set by the company for customer service excellence, safety, efficiency and profitability.
• Ability to apply common sense understanding to carry out basic written or oral instructions.
• Strong knowledge in data management and database tools.
• Basic skills including addition, subtraction, multiplication, and division.
• Bonus experience working with WindowBook or similar postal processing software.
• Advanced computer skills; intermediate skills in Microsoft Office, Google Docs, etc.

Additional Information

RRD's current salary range for this role is $59,700 to $90,700 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans