Manager, Employee Relations

Job Description

The Manager, Employee Relations (“ER”) is responsible for the implementation of a cohesive ER program. This individual will support the development of the key strategy to create a singular-intake point for ER matters across all business units; TUSA, Supply Chain and WRC team members. They will ensure consistent collection and retention of all ER investigation documentation in a centralized platform.

This role will also play a key role in the support, guidance, and development of Specialist, Employee Relations team members.

Main Responsibilities

Program Development

• Work with key HR and COE stakeholders to build and design the ER COE that will support a singular-intake point for TUSA, SC, and WRC team members​
• Partner with internal and external HR teams to develop and implement employee relations best practices and programs​
• Pilot ER program in designated marketplace areas; gather feedback, review, and revise as needed.

Proactive & Strategic Support – Pilot Rollout

• Proactively support business to drive ER KPIs and SLAs for HRBPs/client areas​
• Review investigation summaries, exit survey information, engagement surveys, employee feedback, etc. to drive positive outcomes through program/policy recommendations ​
• Partner with Legal to proactively review and share labor laws, policies, and train HR processes for Domino’s to mitigate risk and drive the employee experience​
• Provide data/reporting on case documents and trending concerns based on overall themes of investigations
• Participate in the development of people-centric policies that impact performance management outcomes
• Partner with HRG/HRBPs to provide recommendations based on legislation, policies, and consistent practices across all business units

General Team Member and Administrative Support (Reactive/Tactical) ​– Pilot Rollout

• Primary point of contact for TM concerns (particularly related to legal, risk management, safety, etc) within a SC Center​
• Own the investigation process (statement gathering, conversation logistics, compiling recommendation, disciplinary process, etc.) for all employee relations concerns​
• SME on labor laws/policies to ensure compliance through investigation process with all required legislation, etc. 

Qualifications

• Minimum 5 years’ in HR - HRBP function, with extensive experience in Employee Relations Investigations. Experience in manufacturing, retail, restaurant, or hospitality.
• SHRM, PHR or CHRP designation preferred.
• Advanced skills in MS office applications and high aptitude for software comprehension.
• Demonstrated ability to interpret local, State, Provincial and Federal employment laws and legislation.
• Excellent interpersonal skills, organizational abilities, and cross-functional project management.
• Previous leadership experience preferred with drive for further leadership growth opportunities.
• Solid problem-solving, negotiation & influencing skills.
• Ability to create a sustainable strategy for managing complex employee relations investigations.

Additional Information

Benefits:
•    Paid Holidays and Vacation   
•    Medical, Dental & Vision benefits that start on the first day of employment
•    No-cost mental health support for employee and dependents
•    Childcare tuition discounts
•    No-cost fitness, nutrition, and wellness programs 
•    Fertility benefits
•    Adoption assistance
•    401k matching contributions   
•    15% off the purchase price of stock   
•    Company bonus   
 

All your information will be kept confidential according to EEO guidelines.