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Analyst II, Business Analytics

Pilot Company

Posted about 3 hours ago

Job Description

Conduct comprehensive research and analysis of enterprise-wide data, including exploratory data analysis (EDA), data mining, and statistical analysis, to support business planning, operational decision-making, and growth initiatives. Deliver insights and performance evaluations that inform decisions across key business priorities, including network strategy, facility revenue, and property management. Partner with cross-functional teams to develop, maintain, and enhance reports and dashboards while ensuring data quality, accuracy, and compliance with company policies and standards.

  1. Conduct exploratory data analysis, research, and performance analysis to identify trends, risks, and opportunities that support business planning, operational decision-making, and growth initiatives.
  2. Analyze business and operational metrics to deliver insights and performance evaluations that inform strategic and day-to-day decision-making.
  3. Collaborate with cross-functional teams to develop, maintain, and enhance reports, dashboards, and other analytical deliverables that support business planning and performance management.
  4. Apply data mining, statistical analysis, and analytical modeling techniques to large and complex datasets to identify actionable insights, support forecasting, and evaluate business performance.
  5. Develop, maintain, and enhance Tableau dashboards and reporting solutions, and use Python and R to support dashboard development, analytics, automation, and data modeling.
  6. Support the automation and continuous improvement of analytics and reporting processes to improve efficiency, scalability, and usability.
  7. Ensure data quality, accuracy, integrity, and security across analyses, dashboards, and reporting outputs while complying with company policies, standards, and applicable regulations.
  8. Model behaviors that support the company’s common purpose and contribute to a high level of support for guests and team members.
  9. Ensure all activities are performed in compliance with applicable rules, regulations, policies, and procedures.
  10. Complete other duties as assigned.

Qualifications

  • Bachelor's degree in mathematics, economics, computer science, data analytics, business analytics, or a related STEM field required, advanced degree preferred
  • Minimum 3 years of experience in data analytics, business analytics, or a related field preferred
  • Strong Microsoft Office skills required
  • Proficiency in Python and R required
  • Strong SQL skills required
  • Proficiency in Tableau and experience developing dashboards and reporting solutions required
  • Self-motivated, curious, and highly driven, with the ability to work independently and collaboratively, learn quickly, and take ownership of assigned work and process responsibilities
  • Strong written and verbal communication skills
  • Ability to prioritize, execute tasks, and meet deadlines
  • Attention to detail and strong follow-up skills
  • Strong problem-solving and critical thinking skills
  • Ability to handle sensitive and confidential information ethically and responsibly

Additional Information

  • General office work requiring sitting or standing for long periods of time
  • Able to work evenings and odd hours as needed
  • Less than 5% travel required
  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Job details

Workplace

Office

Location

Knoxville, TN, United States

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Pilot Company logo

Pilot Company

About

<p>Pilot Company is a travel center network of truck stops, Pilot Eats, gas stations, the Pilot app, and gas and diesel fuel.</p>

Key Team Members

Ron Reed

Ron Reed

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