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Head of Retail - Catering

WSH Group

Posted about 5 hours ago

Job Description

WHAT WILL KEEP YOU BUSY:

  • Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
  • Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
  • Continually look to develop your team through mentoring, training, recognition, and empowerment
  • Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation   
  • Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications

WHAT YOU BRING TO THE TABLE:

  • You thrive on getting the best out of people and maximising commercial opportunities. You draw satisfaction from managing, training and supporting a team
  • You demonstrate a genuine passion for food & service, with a strong eye for detail in service standards, innovation and merchandising 
  • You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
  • Have experience in an managerial role in contract catering or hospitality
  • Thrive on delivering a great customer experience and leading by example
  • Able to demonstrate your analytical approach to problem solving

Additional Information

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Job details

Workplace

Office

Location

London, England, United Kingdom

Experience

EX

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WSH Group logo

WSH Group

About

Elevate your guest services with 20+ years of expertise in the UK & Ireland. We offer bespoke workplace and residential front-of-house, security & placemaking.

Key Team Members

Monika P.

Monika P.

Eylem Ugurlu

Eylem Ugurlu

Richard Owen

Richard Owen

Alex Clarke

Alex Clarke

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