Sales Operations Off-highway, Railway

Job Description

• Sales Operations for Sales Operations Off-highway, Railway with the respective responsibility for various customers within defined territory.
• Interface to external & internal stakeholders for all quote-to-order & order-to-cash related Sales Operations tasks, supporting vertical in relation to Sales Operations Off-highway, Railway.
• Coordinate quotation process for designated customers in close alignment with the Vertical Sales, including coordination of technically detailed packages.
• Regular direct external customer dialogues to investigate on customer satisfaction with the purpose to constantly develop & maintain the customer journey.
• Customer Master data coordination.
• Administration of contracts and agreements with customers.
• Contribution to commercial excellence through supporting continuous harmonization & standardization of tools & processes within the BA and segment, e.g. CRM tool implementation.
• Safeguarding of committed standards of quality guidelines (internal and external), quality awareness, customer quality targets and observing customer care commitments.
• Play an active role in the Sales Operations Department to promote and drive customer centricity.

Qualifications

• Minimum administrational apprenticeship degree or 3 years experience in lieu.
• Preferably >1 year experience in areas such as Sales, Account Management, Sales Administration in Industry Business, preferably within Sales Operations Off-highway, Railway
• Experience in tender/proposal writing and compilation advantageous.
• Knowledge and experience in project management preferable.
• Intercultural sentitivity is a must.
• Advanced level of English, German knowledge is an advantage

Additional Information

The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:

• Training opportunities
• Mobile and flexible working models
• Sabbaticals

and much more...