EUC engineer (9 month FTC)

Job Description

We’re looking for an EUC Engineer to support the global rollout of Microsoft Dynamics 365 (D365). You’ll play a key role in ensuring all users—from multiple international sites—have the right devices, fully configured and ready to go.

What you’ll be doing

• Configure, deploy, and support end-user devices (laptops, desktops, printers, handheld scanners)
• Build and maintain a standard catalogue of approved EUC hardware
• Gather and validate device requirements with stakeholders across sites
• Provide input on device standards, configurations, and deployment plans
• Support on-site setup, testing, go-live, and early life support (including travel when needed)
• Ensure partner devices (e.g. SI and BI teams) are correctly configured and secure
• Troubleshoot issues during deployment to minimise disruption
• Produce clear documentation and handover to support teams
• Collaborate with security, infrastructure, and D365 teams to meet performance and compliance standards

Qualifications

Essential:

• Experience in EUC, desktop support, or IT deployment in enterprise environments
• Strong hands-on skills with Windows devices, printers, and scanning equipment
• Exposure to large-scale rollouts or transformation programmes
• Experience with device imaging and tools like Intune or Endpoint Manager
• Ability to manage hardware standards and documentation
• Strong problem-solving and communication skills
• Willingness to travel internationally

Desirable:

• Experience in global or multi-site IT environments
• Knowledge of Intune, Autopilot, SCCM or similar tools
• Experience with handheld devices in warehouse/retail settings
• Familiarity with ITIL and early life support practices
• Experience supporting third-party/partner devices

Key strengths

• Analytical and detail-oriented
• Strong communicator with stakeholders at all levels
• Adaptable in fast-paced environments
• Confident decision-maker under pressure