Project Manager

Job Description

The Project Manager is responsible for managing the successful delivery of technology and systems integration projects across the project lifecycle, ensuring alignment with approved scope, schedule, budget, quality standards, and customer expectations.

Reporting directly to the Head of PMO, the Project Manager will work closely with Senior Project Managers, technical teams, vendors, and client stakeholders to coordinate project execution activities, monitor delivery progress, manage operational risks, and maintain project governance documentation.

The role requires strong coordination, communication, and organizational skills to manage day-to-day delivery activities across multiple concurrent projects while supporting governance and reporting requirements defined by the PMO.

DUTIES & RESPONSIBILITIES

Project Delivery & Coordination

• Manage the day-to-day execution of assigned technology and systems integration projects.
• Develop and maintain project schedules, task trackers, action logs, RAID logs, dependency trackers, and change request records.
• Monitor project progress against approved baselines and escalate deviations, risks, and delays in a timely manner.
• Coordinate project activities across technical teams, vendors, subcontractors, procurement, and client stakeholders.
• Track project deliverables, milestones, approvals, and operational dependencies to ensure timely execution.
• Support project planning activities including resource coordination, effort tracking, and timeline management.
• Coordinate UAT activities, deployment readiness, transition to support, and project closure activities.

Stakeholder & Client Management

• Maintain effective communication with project stakeholders, technical teams, and client representatives.
• Participate in project governance meetings, progress reviews, operational discussions, and status reporting sessions.
• Ensure project actions, decisions, risks, and dependencies are properly documented and communicated.
• Support the management of client expectations through transparent reporting and proactive coordination.
• Escalate project issues and operational blockers to senior management and PMO leadership when required.

Vendor & Delivery Management

• Coordinate with vendors and subcontractors to ensure delivery commitments and timelines are achieved.
• Monitor vendor deliverables and support tracking of contractual milestones and acceptance activities.
• Follow up on pending actions, technical dependencies, and issue resolution activities with delivery partners.
• Assist in coordinating change requests, variation discussions, and delivery impact assessments.

Governance & Reporting

• Maintain accurate and up-to-date project governance documentation including:
  • Project plans
  • RAID logs
  • Status reports
  • Change logs
  • Action trackers
  • Meeting minutes
• Prepare weekly and monthly project status reports for PMO and management review.
• Support PMO governance processes, reporting standards, and compliance requirements.
• Ensure project documentation is centrally maintained and aligned with PMO standards.

PMO & Process Support

• Support PMO initiatives related to process standardization, governance improvements, and reporting optimization.
• Contribute to the adoption of project management tools, reporting templates, and PMO best practices.
• Assist in maintaining project data quality and portfolio reporting accuracy within PMO systems and reporting platforms.
• Participate in continuous improvement initiatives related to project delivery and operational efficiency.

Qualifications

Education
Minimum:

• Bachelor’s degree in Engineering, Information Technology, Computer Science, Business Administration, or a related discipline.

Desired:

• PMP certification or equivalent project management certification.

• Agile, PRINCE2, or Scrum certifications are an advantage.

Experience
Minimum:

• 5+ years of project management or project coordination experience within technology or systems integration environments.

• Experience managing client-facing technology projects and coordinating cross-functional teams.

• Experience maintaining project schedules, RAID logs, and governance reporting.

• Exposure to vendor coordination and multi-stakeholder project environments.

Desired:

• Experience within UAE/GCC government or enterprise environments.

• Experience working within a PMO governance structure.

• Familiarity with project portfolio management and reporting tools.

• Experience supporting systems integration, infrastructure, software, or digital transformation projects.

Skills & Abilities
Minimum:

• Good understanding of project management methodologies including Waterfall and Agile delivery approaches.

• Strong coordination and organizational skills.

• Strong verbal and written communication skills in English; Arabic is an advantage.

• Ability to manage multiple priorities and concurrent project activities.

• Strong follow-up, documentation, and reporting capability.

• Good stakeholder communication and escalation management skills.

• Ability to work collaboratively across technical and business teams.

• Proficiency in Microsoft Project, Excel, PowerPoint, and project reporting tools.

Desired:

• Proficiency in EPMO/PPM tooling platforms and ability to drive adoption across teams.

• Experience developing PMO dashboards, KPI frameworks, and portfolio reporting.

• Strong understanding of commercial and contractual terms in systems integration engagements.

• Experience managing stakeholders at C-suite and board level.

• Change management and organizational transformation experience.

Additional Information

Compliance with policies and procedures based on the ISO standards adopted by CNS.