Guest Relations Executive (m/f/d)

Job Description

• Act as the first point of contact, ensuring professional and welcoming experience for all visitors, customers, and employees. 
• Manage reception operations, meeting coordination, and communication to maintain seamless front-office efficiency. 
• Coordinate business travel arrangements, ensuring cost-effective and timely solutions. 
• Maintain high standards of service excellence and contribute to a positive overall guest experience. 

Qualifications

• Possess a valid Diploma in Hospitality Management, Event Management, Guest Handling and Customer Care, or a related field. 
• 5-7 years of experience in hospitality, travel coordination, front desk management, ideally within a dynamic corporate environment. 
• Strong communication, planning, and organizational abilities with proven capability to manage multiple tasks and stakeholders.  
• Experience interacting with senior executives and external partners, with a high level of professionalism, discretion, and service orientation. 
• Fluency in English. 
• Proficiency in MS Office; familiarity relevant experience in reception, travel coordination, or event management is an advantage. 

Additional Information

• Flat hierarchies, direct communication, and a backbone of integrity, courage, responsibility. 
• A fast-moving environment where momentum is not lost in approval loops. 
• Collaborate with colleagues and customers across countries, industries, and perspectives. 
• A workplace shaped by technology, curiosity, and continuous improvement. 
• Challenges with scale, depth, and enough complexity to keep you learning. 
• An attractive remuneration package with excellent company health benefits and flexible work time model for bridging days.