Job Description

You can be part of the takeoff of a fast-growing business that develops cutting-edge products, delivers strong business value for customers, provides an engaging workplace for its employees, and serves a greater impact on the world. Come join our Data Center Engineering Team and work on one of the most advanced 3D-NAND and SSD technology portfolios in the world. As the global leader in the semiconductor industry, Solidigm possesses many industry-leading SSD technologies including the most capable Quadruple Level Cell (QLC) NAND Flash products.

In this position you will join a fast-paced team focused on technical Customer Engagement and System Integration for Solidigm Solid State Drives (SSD). You will lead the Data Center Engineering Engagement for a specific Customer, collaborating with cross-functional stakeholders to drive requirements, develop deep understanding of Customer systems and use cases, as well as coordination of technical support. The role also offers regular opportunities to collaborate with colleagues across disciplines and geographies.

As a Customer System Integrator, regular responsibilities include, but are not limited to

To partner with Product Development Teams, Marketing leaders, Product Validation, Firmware Engineering and Quality & Reliability teams to understand and refine customer requirements in order to accurately deliver the defined NAND SSD product.
To drive technical gap analysis on Customer Requirements. Providing updates to Product Requirements and negotiating waivers and long-term improvement plans.
To represent Data Center Engineering, participate in, and/or assist Solidigm Marketing organization with technical customer engagements, as required.
Primary cross-discipline technical lead for providing updates on Customer and Qualification issues across their integrated products.
To contribute to technical cross-functional forums throughout the SSD development process/life cycle for setting product-level technical direction and addressing cross-functional technical issues.
To own and/or drive the debug of top product/system level issues affecting Customer deliverables.
To be the quality gatekeeper for all Customer deliverables and/or checklists towards Customer milestones and eventually completion of Product Qualification.

The ideal candidate should

Be able to demonstrate problem solving and troubleshooting skills
Have excellent verbal, written, and documentation skills
Be Self-motivated, take initiative, and to work independently or in a team environment.
Be able to collaborate with Engineers across multiple disciplines.
Have deep awareness of the specific Customer’s technology roadmap in order to negotiate win-win solutions.

Qualifications

Minimum Qualifications:

Bachelor's degree with at least 5 yrs of experience
Degree should be in Electrical Engineering, Computer Engineering, Computer Science or a related discipline.
System level experience spanning H/W and S/W domains is highly desired.
1 years’ experience in Customer-facing roles

Preferred Qualifications:

Knowledge of Solid-State Drives (SSDs).
Data collection and analysis of system level Power and Performance.
Experience with bench test equipment, O-scope, analyzers, others.
System level validation/debug and/or failure analysis.
Experience with NVMe-based SSDs (including Architectural and Firmware algorithm knowledge as well as experience in debugging system-level issues related to NVMe/PCIe SSDs) is a big plus.

Customer Systems Integrator

Job Description

Qualifications

Additional Information

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