Job Description
Pay: $19/hr plus quarterly bonuses up to 15% and excellent benefits
Schedule:
Saturday 8AM to 3PM
Sunday 11AM to 7:30PM,
Monday 2:30PM to 11PM
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Greet residents and guests in a courteous and friendly manner as they enter the building
Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
Provides brochures, floor plans and other collateral to clients
Completes guest cards, provides mini tours, and acts on leasing behalf during off hours
Retrieves packages for residents
Provides refreshments to residents and guests
Maintains Concierge Binder
Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout
Uses Internet as an aid in providing micro and macro information to residents and guests
Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
Prepares incident reports and correlating documentation
Adheres to established policies related to fair housing
Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
Qualifications
REQUIREMENTS
Ability to apply good common sense when assisting residents and their guests
Must have the availability to work a flexible schedule any day of the week
Ability to resolve minor problems while maintaining a friendly and professional manner
Ability to communicate effectively
Must be team oriented
Additional Information
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.
Other open roles at Village Green(6)
Village Green became one of the nation’s premier apartment companies by continually innovating to serve the evolving needs of residents and focusing on creating communities of long-term value. Today, we manage approximately 40,000 apartment homes within some 50 cities, along with integrated mixed-use retail spaces that include restaurants, coffee shops and markets. Our commitment, first and foremost, is to our customer—and that customer might be a resident, a client owner, or one of our 1,100 employees. TO OUR RESIDENTS — We believe customer service is priceless. Our operational philosophies are rooted in the underlying theme that it is our most important job to make the customer smile. We focus on community cleanliness, curb appeal, amenities, timely maintenance, resident programs, and best-in-class service to make each of our communities a great place to call home. TO OUR CLIENT OWNERS — We believe in the details. Our success comes only when we are effective at understanding and executing your investment goals for each asset we manage. Our interests are aligned through performance-based incentive fees to prove that we are committed to achieving the goals we set. We view our client owners as partners and steward your resources as if they were our own.
Key team members
Christian Flickinger
Daniel Weller
Tiffany Chandler
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