Student Success Coordinator (26.27 School Year)

Job Description

The Student Success Coordinator (SSC) ensures the accuracy, integrity, and compliance of all student academic records, scheduling systems, and graduation eligibility. This role owns the student information system, transcript accuracy, and master scheduling processes, ensuring every student is correctly scheduled and on a verified path to graduation. In addition, the SSC will work closely with KIPP Forward and high school leadership to ensure all students are on track for graduation and prepared to successfully transition to a postsecondary pathway (college, career, or workforce). This role supports academic advising, supports postsecondary readiness systems, and recommends Tier 2/3 social-emotional supports.

This role has a combination of Registrar and Academic Guidance Counselor responsibilities.

Position type: Full-time, Exempt, 12 Month    

Reporting & Collaboration

• Reports to: School Leader

• Collaborates with:

  • VP of Academics and Instruction 

  • Data Team (reporting and systems alignment)

  • KIPP Forward (postsecondary access and persistence)

  • Mental Health Professionals (for clinical support)

  • Teachers and leadership team

  • Families and community partners

Autonomy & Decision Making​

• Owns all decisions related to student records, transcripts, and credit calculations

• Final authority on graduation eligibility and transcript accuracy

• Determines technical requirements for student course placement and credits

• Owns student-facing academic and postsecondary planning decisions

• Determines interventions for students who are off-track academically or postsecondary

• Recommends (but does not finalize) course pathways and schedule needs

Inputs: What will I be doing in my day-to-day work?

• Manage and maintain all student records in PowerSchool with 100% accuracy

• Conduct regular audits of credits, GPA, and transcript accuracy

• Monitor student progress toward graduation requirements and flag discrepancies

• Generate report cards, transcripts, and progress reports

• Process student enrollment, withdrawals, and records requests

• Lead transcript audits in collaboration with school leadership

• Ensure compliance with FERPA and all student records regulations

• Coordinate with leadership team on reporting and data accuracy

• Develop and monitor individualized student academic and postsecondary plans

• Analyze student data (grades, credits, attendance) to identify off-track students

• Support postsecondary readiness programming (college applications, FAFSA, career exposure)

• Co-facilitate workshops for students and families on college, career, and financial aid

Outcomes: What will I be evaluated on?

• 100% accurate student records, transcripts, GPA, and credit reporting

• 100% of students have schedules aligned to graduation requirements by Day 1

• ≥95% of students on track for graduation (in partnership with Registrar)

• 100% of students have a documented postsecondary plan

• Zero compliance or audit findings related to student records

• Accurate and timely reporting of student progress toward graduation

• Seamless execution of scheduling cycles and reporting timelines

• Clear identification of students at risk of delayed graduation (early warning system)

What skills should I already bring, i.e., what should I already have a track record around?

• Strong expertise in student information systems (PowerSchool or similar)

• Deep understanding of graduation requirements, transcripts, and credit systems

• Knowledge of FERPA and student records compliance

• Strong knowledge of college admissions, financial aid, and career pathways

• Ability to analyze student data and translate into action plans

• Skilled in counseling, relationship-building, and culturally responsive practices

• Strong facilitation and communication skills with students and families

• Ability to design systems and programming, not just provide 1:1 support

• High level of organization and case management

• Ability to manage large datasets and reporting cycles

• High attention to detail and accuracy

Qualifications

What you bring to the table:

Required

• Bachelor’s degree 

• 2+ years of experience in registrar, student records, or data systems role

• Demonstrated ability to manage data with high accuracy (95%+ expectation)

• Experience working with high school students in academic advising or counseling

• Demonstrated success supporting students toward graduation and postsecondary outcomes

• Ability to manage a caseload and multiple priorities effectively

• Strong technical skills in data systems and the Microsoft Office Suite

Preferred

•  Master's degree preferred

• Missouri Counselor Certification

• Experience working in schools or education systems 

Additional Information

What we bring to the table:
KIPP St. Louis is committed to pay equity and to ensuring that we do not unintentionally perpetuate historic wage gaps that persist due to individual negotiations.  As a result, salaries are not negotiated.  We are transparent about salaries in our job postings so that candidates can make an informed decision before beginning the hiring process. The salary range for this position is $45,000-$65,000. 

We are a fast-paced, energetic team and family with passionate people who are leading a movement, and to cultivate their best working environment, we provide the following:

• $0 deductible healthcare plan option, including medical, vision, and dental. 

• Employer Paid Short-Term Disability. 

• $50,000 life insurance policy at no cost to the employee. 

• Retirement plan through PSSRSSL with an employer match up to 14% and an optional 403b as a supplement to our pension program

• Employee Recognition: When we succeed together, we celebrate together with our annual gala award ceremony, holiday party, and more!

• Public Service student loan forgiveness program qualified employer. 

• Ongoing professional development.

Generous time off:

• Paid leave for illness, personal days, bereavement, jury duty, and military-related leave

• Paid parental leave for new families

• Paid holidays, as well as a one-week Thanksgiving break, a two-week winter break, a week-long spring break

• Wellness days provided throughout the year

Hiring Timeline and Steps

The anticipated start date for the role is July 6, 2026..

KIPP St. Louis is committed to creating a diverse, equitable and inclusive environment for all our students, families, teachers, staff and community members. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.