Greet patients and visitors with a customer service mindset
Register patients in the practice management system.
Confirm all appropriate paperwork and demographic information is correct.
Collect identification and insurance cards, copayments, patient balances and have an understanding of medical insurance.
Schedule and create appointments for patients. This includes over the phone, in person and at check-out.
Answer incoming calls, make outgoing calls, redirect calls, check voicemails and answer messages.
Receive packages to distribute, mail letters, make copies, send or receive medical records, send or receive referrals
Answer incoming calls and provide patients with excellent customer service at all times.
Maintaining a clean and tidy front desk reception area.

Work well in fast paced environments, can multi-task, and are calm under pressure.
Efficient, organized, disciplined, and able to complete tasks.
Attention to details, can use critical thinking skills, & have a knack for problem solving.
Strong communication & listening skills.
Work well in a team, and aren’t afraid to ask for help.
Take ownership and use good judgment.
You have a desire for meaningful work.

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Education:

All your information will be kept confidential according to EEO guidelines.

Medical Assistant