Flight Representative Coordinator

Job Description

• Build and maintain strong working relationships with Flight Representatives and ACS sales teams.
• Coordinate and schedule Flight Representatives to maximise coverage and operational efficiency.
• Develop and refine processes to continually improve effectiveness and efficiency.
• Act as the main point of contact for global charter consultants, ensuring seamless communication and service delivery.
• Monitor bookings and proactively coordinate Flight Representative coverage.
• Maintain accurate records, reporting, and post-flight documentation.
• Oversee and produce accurate records and reports for the number of reps achieved monthly for Flight Representatives across the UK.
• Identify and implement process improvements to enhance efficiency and support departmental growth.
• Collaborate effectively with cross-functional teams and adapt communication styles to suit different stakeholders.
• Ensure compliance with company procedures to safeguard ACS and its clients.

Qualifications

• Strong alignment with ACS’s values and mission to deliver service beyond expectations.
• Detail-orientated with strong organizational, problem-solving and relationship building skills.
• Self motivated with drive to continually improve and achieve goals.
• Resilient and adaptable, with the ability to work flexibly outside standard hours if needed.
• Excellent verbal and written communication skills.
• Comfortable working independently whilst thriving in a collaborative team environment.

Additional Information

• 22 days holiday (increasing to 25 days after 1 years service and with length of service) 
• Free onsite gym
• Free breakfast and lunches in our onsite canteen "The Hangar"
• Cycle to work scheme
• Private healthcare and pension
• 2x "Giving back" charitable days per annum

DIVERSITY & INCLUSION: 

Here at ACS we're passionate about bringing people together to create a truly inclusive environment that promotes and values diversity, across our global network of offices.