Solving Exchange backend related incidents, documenting and analyzing system outages
Incident Management, Problem Management, Change Management
Handling, resolving error events and incoming requests
Troubleshooting, and performing root cause analysis
Updating knowledge database and Kanban board entries
Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues
Understanding PowerShell, experienced scripting knowledge
Supporting Exchange related projects (buildup, onboarding, migrations, version upgrades)
Basic understanding of agile tools

3-5 years of professional experience for Microsoft Exchange operation
Exchange 2019-SE, Exchange Online, Teams, Exchange hybrid, PowerShell scripting, Windows Server
Backend application operation tasks on ITIL base
Team player and self-reliant with proactive mindset
3rd level approach, keeping environments up-to-date and secure
Strong English and German language skills

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

Microsoft Exchange Engineer (REF5565G)