Senior Project Manager

Job Description

The Senior Project Manager (PM) will own the delivery of complex, multi-faceted Brand, Creative, and Web initiatives, providing organizational oversight, driving cross-functional alignment, and ensuring consistent, high-quality execution across development, product, copy, and design teams. This role is critical in ensuring customer satisfaction, facilitating strategic, consultative relationships, and is accountable for the success and timely completion of each scope of work. Our ideal Senior PM is relationship-oriented, adaptable, and able to balance and prioritize a portfolio of large enterprise relationships and high-stakes projects.  

 Job Responsibilities

• Own end‑to‑end delivery for strategic, large, and key client accounts, serving as the first point of accountability and escalation.  
• Lead strategic planning, scoping, and resource modeling for brand, creative, and website initiatives to ensure projects are appropriately staffed, scoped, and sequenced.  
• Oversee multiple large‑scale, concurrent projects, applying best practices, internal tools and systems, and standardized client‑facing templates to ensure consistent execution.  
• Drive customer‑centric delivery by leading communication for all project‑related updates, ensuring clear stakeholder alignment, status updates, progress reporting, and timeline visibility throughout the project lifecycle.  
• Set and manage clear stakeholder expectations while continuously adapting delivery based on project feedback, prioritizing client satisfaction by reassessing scope, timelines, and capacity—and proactively advocating for additional resources as needed to ensure smooth, predictable, and successful project outcomes.  
• Proactively identify risks, dependencies, and blockers, developing mitigation plans and coordinating cross‑functional teams to resolve issues efficiently.  
• Ensure quality assurance across all deliverables, serving as the final accountability checkpoint prior to internal review or client delivery.  
• Own accurate forecasting and revenue recognition, partnering closely with account and finance teams to track, report, and communicate key business metrics.  
• Identify and implement process improvements, collaborating with cross‑functional partners to enhance delivery efficiency, scalability, and quality.  
• Mentor and support Project Managers, acting as a senior resource and advisor across teams and departments.  
• Partner on project intake and prioritization to balance demand, capacity, and strategic impact.  

Qualifications

• Proficiency with role‑related systems and tools, including Salesforce, Monday.com, Slack, and Microsoft Office, with the ability to quickly adopt new platforms as needed.  
• Advanced expertise in managing complex creative projects, with a strong understanding of brand, design, content, and cross‑functional delivery workflows.   
• Working knowledge of website components and the web development lifecycle, enabling effective collaboration with development, UX, and technical teams.  
• Exceptional customer facing and executive facing communication skills, with the ability to translate complex project details into clear, actionable insights for diverse stakeholders.   
• Demonstrated excellence in building, maintaining, and managing complex project timelines, balancing scope, dependencies, and shifting priorities across multiple concurrent initiatives.  

Education and Experience

• Bachelor’s degree in Business, or related field.   
• 5+ years of progressive project/program management experience.  
• Project Management Certification a plus  

Travel Requirements

• Travel for this position may include quarterly travel to attend internal and external meetings, however, this may vary based on business needs and opportunities. 

Fair Labor Standards Act Status 

• Salaried Exempt: Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week. 

Supervisory Responsibilities

• This position has no supervisory responsibilities  

Additional Information

Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2024! 

• We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers. 
• We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.  
• We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities. 

All your information will be kept confidential according to EEO guidelines. 

Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.