REF104052N- Assistant Manager - Process Training- Travel+GDS (Amadeus/Sabre experience)- Gurgaon- (Rotational shifts)
Posted 12 days ago
Job Description
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Job Description : -
Travel experience and experience of GDS is a Must
To Conduct NHT for travel process
To get the refreshers and floor briefings conducted as and when required
To evaluate and provide feedback to the training manager on amendments to the training material
Managing end to end NHT and OJT for the process
Expert in feedback and coaching
Excellent in communication Eye for detail
Prepare and send basic Training reports
People Management
- Identify Early Warning Signals (EWS) related to trainee performance and behavior.
- Provide timely feedback and coaching to support continuous improvement.
- Foster a positive and engaging learning environment.
Reporting & Stakeholder Management
- Prepare and share accurate training reports with internal stakeholders and clients within defined timelines.
- Collaborate effectively with peers, stakeholders, and clients to ensure smooth communication and alignment.
Content & Knowledge Management
- Conduct Training Need Identification (TNI) and update training content/plans accordingly.
- Continuously enhance training materials and delivery methods to improve learning effectiveness.
Qualifications
Graduate Travel Experience Mandate on Amadeus / Sabre any one GDS
Other open roles at WNS Global Services(6)
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Key team members
Burt Salop
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