Business Analyst

Job Description

We are looking for a proactive and detail-oriented Business Analyst who thrives in a fast-paced technology environment. 

As part of our Telematics IT team, you will sit at the intersection of business and technology - working closely with internal stakeholders, developers, and delivery teams to shape, define, and deliver impactful solutions.

You will play a key part in improving operational efficiency, enhancing customer experiences, and driving business performance through well-designed systems and processes. Many of these sit within or integrate with Salesforce.

If you enjoy translating complex business needs into clear, scalable solutions, we’d love to hear from you.

This role is based in our Telematics head office at Arden Square, Crewe. It’s an excellent work environment, purpose built for collaboration.

What you’ll be doing…

• Collaborating with stakeholders to gather, document, and validate business requirements
• Analysing current processes and identifying opportunities for improvement
• Translating business needs into user stories, functional specifications, and process flows
• Working closely with developers, Salesforce teams, and delivery managers during implementation
• Facilitating workshops, stakeholder meetings, and user acceptance testing (UAT)
• Supporting system enhancements, integrations, and data migration initiatives
• Creating training materials and delivering end-user training
• Monitoring system performance and recommending continuous improvements
• Maintaining clear and accurate project and process documentation
• Ensuring solutions align with governance, security standards, and best practices

What we’re looking for…

• Proven experience as a Business Analyst across web, CRM, or integration platforms
• Strong experience gathering and documenting functional requirements with acceptance criteria
• Experience working in Agile environments (Scrum, Kanban)
• Ability to write user stories using BDD frameworks
• Strong understanding of APIs and system integrations
• Experience with CRM implementation projects
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving capabilities
• Experience working with Salesforce (not essential)

What you can expect from us...

Meaningful work

You’ll be contributing to the critical platforms that support connected vehicle solutions used by businesses globally.

A standout workspace

Based in our purpose-built Telematics HQ at Arden Square, Crewe, you’ll enjoy:

• Modern, collaborative workspaces
• Onsite pizzeria, café, and barista station
• A unique rooftop bar
• And yes… Star Wars themed features throughout the office!

Career development

Your impact on Radius will be rewarded with the opportunity to progress your career in many directions.

The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working.

Every individual, from entry-level to the senior team, have their own personal development plans with clear routes for progression and regular reviews.

Rewards and benefits

In addition to a competitive salary, you’ll have access to a reward and benefits package which includes:

• Pension
• Life assurance
• Performance-based bonus scheme
• Employee fuel card scheme
• Electric Vehicle scheme
• Employee assistance programme
• Wellness and healthcare assistance via ‘Help@Hand’ by Unum
• 'Cycle to work’ scheme
• Free breakfast daily in the office
• Free gym access at Radius Campus HQ

About Radius…

Radius offers fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally.

Established in 1990, we're trusted by over 470,000 businesses to help them grow and become more productive.

With over 3000 colleagues across 5 continents, our people are critical to our success as we develop new innovative products across a growing range of businesses.

Our values...

Driven - We are ambitious and tenacious. We constantly strive for more, we look to the future, and we are already working on what’s next.

Agile - We are quick to adapt to change. We stay ahead of market trends and create solutions for the future.

Innovative - The status quo is there to be challenged. We are passionate about pushing boundaries and always think bigger.

Inclusive - We know the value of our customers, partners, suppliers and colleagues. We encourage inclusivity and work collaboratively.

#LI-TB1

Additional Information

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.