Room Attendant

Job Description

• Clean and maintain guest rooms, public areas, and exterior areas to brand standards, ensuring they are well-presented at all times.
• Report maintenance defects in guest rooms, public areas, and back of house through KnowCross.
• Adhere to all brand standards and quality audit standards throughout the hotel.
• Ensure compliance with Health and Safety standards when handling cleaning materials.
• Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges.
• Assist with other tasks to support the housekeeping team as required.
• Attend all required training sessions and continuously improve your skills and knowledge.

 

Qualifications

• Previous housekeeping experience in a hotel environment is preferred
• Excellent communication and organisational skills, with good problem-solving abilities
• Physical fitness to stand, lift, push and pull for extended periods
• Attention to detail and commitment to maintaining high cleanliness standards
• Flexibility to work varying shifts, including weekends and holidays
• Knowledge of proper cleaning techniques and safe handling of chemicals
• Proficiency in English; additional languages beneficial
• Ability to work efficiently in a fast-paced environment, managing multiple tasks
• Positive attitude and adaptability to challenging situations

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Accor Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Your team and working environment:

Opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.