Digital Sales Executive

Job Description

The Digital Sales Executive owns the end-to-end sales lifecycle for IFS existing customers, driving quota attainment and maintaining pipeline coverage through continuous demand generation. Acting as a trusted advisor, the role focuses on building strong customer relationships, understanding client needs, and proactively advising on optimal software licensing models to ensure contractual compliance. Key responsibilities include creating comprehensive account plans, managing CRM hygiene for accurate forecasting, and collaborating with legal and finance teams to negotiate renewals, uplifts, and up-sell opportunities. Ultimately, this position ensures flawless sales execution by adhering to internal processes and collaborating within a direct digital sales team to maximize operational efficiency.

Key responsibilities:

• Flawless sales execution by leveraging our sales methodologies
• Prepare Account Plan including deal action cards, mutual evaluation plans and power maps for named accounts
• Own the end-to-end sales process by understating customer needs, agreeing a mutual evaluation process and utilizing resources available
• Deliver against your sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Manage and maintain complete CRM and Account hygiene, along with sales cadence, administration and reporting to ensure accurate forecasting
• Work with partners and customers as a trusted advisor to ensure customer are using IFS software assets in alignment with contractual terms and conditions.
• Build excellent relations with our customers to address concerns, answer questions and provide quotations and renewal motivations.
• Negotiate renewal and upgrade arrangements, including uplifts, up-sell and contract alignment with the current usage data
• Team up with legal and finance teams to ensure compliance with contract terms and financial objectives.
• You will own a portfolio of approx. 40 assigned customers.
• Adhere to all internal sales processes and approvals.
• You will be part of a direct digital sales team with your own portfolio and work with the team to drive efficiencies
• Work with customers and partners to appreciate their current and future software usage needs to proactively advise them on optimal licensing models to remain compliant

Qualifications

• You have good organizational skills and an eye for detail. Managing priorities and timelines is natural for you.
• Excellent communication and presentation skills at all levels of the business.
• Fluent English and Polish
• You can build relations with customers, partners, and the internal organization
• Able to handle deadlines related to quarterly and annual results
• Proven history in business development, renewals, sales, account management or equivalent customer facing role
• Knowledge of IFS product suite or comparative technologies including ERP, EAM and/or FSM would be of advantage 
• You are motivated to achieve & over achieve on your targets
• Expertise at reading contracts with a strong comprehension of common law
• Analytical mindset
• At least 3+ years of professional experience in software selling of complex product suits

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

In Industrial and Financial Systems Central and Eastern Europe Sp. z o.o., based in Warsaw, the Whistleblowing Procedure is in effect, outlining the methods for reporting legal violations, rules for accepting internal reports and taking follow-up actions, as well as the principles for protecting whistleblowers. Reports can be submitted through the application at https://report.whistleb.com/pl/ifs, available on the website https://www.ifs.com/.