Dental Patient Coordinator

We are seeking an experienced Dental Patient Coordinator to support our client's out-of-network dental practice in Florida. The ideal candidate has prior hands-on experience in a U.S. dental or healthcare setting and is confident in outbound patient communication, appointment scheduling, and insurance verification. This is a remote, outbound-focused role -- the local front desk team handles live inbound calls.

Key Responsibilities

• Follow up on 3,000+ marketing leads generated through Google and Facebook Ads campaigns

• Reactivate inactive patients from a recall list of approximately 30 pages

• Verify out-of-network insurance benefits

• Schedule patients to fill hygiene chair availability

• Document and track all lead and patient follow-up activity in Fuse EMR

• Coordinate with the local front desk team as needed for scheduling handoffs

Requirements

•     Minimum of 2 years of experience in a U.S. dental or healthcare practice in a patient-facing administrative role (e.g., Patient Coordinator, Front Desk, or similar)

•     Experience with out-of-network insurance verification (PPO) strongly preferred

•     Proficiency with dental EMR or scheduling software; Fuse experience is a plus

•     Comfortable making a high volume of outbound calls and follow-ups independently

•     Strong written and verbal English communication skills

•     Able to work Monday through Friday, 9:00 AM to 5:00 PM EST

Benefits

$5 or $6 USD per hour depending on experience 

Please note that this is a full-time contractor position (40 hours per week).
Schedule is Monday through Friday, aligned with U.S. Eastern business hours (9:00 AM – 5:00 PM EST).