Office Coordinator

Northwood is on a mission to transform connectivity between Earth and space. Satellites are only as powerful as the ground systems that connect to them - without that critical infrastructure, they can’t be steered or send their data back to Earth. Northwood’s global ground network ensures that missions ranging from national security, to global connectivity, to disaster response can unlock their full potential and operate every day without fail. We take a vertically integrated approach to building an end-to-end ground system, delivering technology that is scalable and reliable for both government and commercial customers.

Backed by over $100M from investors like Andreessen Horowitz, Washington Harbour Partners, Alpine Space Ventures, Founders Fund, and others, Northwood has proven its ability to move fast – we’ve stood up a fully operational site in Australia in just 3 months, where similar efforts typically take years.

Northwood is rapidly scaling its global footprint, with 30+ sites planned across 2026 and 2027. We’re building and deploying infrastructure at a pace the industry hasn’t seen before. If you thrive on building quickly, solving hard problems, and seeing your work deployed globally on critical missions, we want you at Northwood.

OFFICE COORDINATOR:

As an Office Coordinator at Northwood, you will help create a welcoming, organized, and highly functional workplace experience as our Torrance footprint continues to expand. You will own front door and guest management, support day-to-day office operations, and coordinate the details that keep our spaces running smoothly for employees, candidates, vendors, and visitors. In this role, you will partner closely with Facilities, People Operations, Recruiting, and internal teams to ensure the office is polished, prepared, and responsive to the needs of a fast-growing company. Your work will directly support Northwood’s ability to scale by strengthening the employee and visitor experience while enabling the Facilities team to focus on broader infrastructure and space needs.

RESPONSIBILITIES:

• Own front door operations and guest management, including greeting visitors, candidates, vendors, and employees in a professional and welcoming manner

• Serve as a primary point of contact for office visitors, ensuring a high-quality experience from arrival through departure

• Coordinate guest check-in processes, visitor badges, meeting room readiness, and general office access logistics

• Support day-to-day office operations across Northwood’s expanded footprint, ensuring spaces are organized, stocked, functional, and ready for employee use

• Partner closely with Facilities, People Operations, Recruiting, and internal teams to support office needs, onsite interviews, employee events, and visitor logistics

• Manage office coordination tasks such as supplies, snacks, conference room readiness, mail and packages, vendor coordination, and general workspace upkeep

• Help identify and resolve office issues quickly, escalating facilities-related needs to the Facilities Manager as appropriate

• Support employee experience by maintaining a polished, welcoming, and efficient office environment

• Assist with internal events, meetings, lunches, and onsite logistics as needed

• Continuously identify opportunities to improve office coordination processes, guest experience, and day-to-day workplace efficiency

• Maintain confidentiality and professionalism when handling sensitive employee, candidate, visitor, and company information

QUALIFICATIONS:

• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-moving environment

• Strong communication and interpersonal skills, with a focus on delivering an excellent guest and employee experience

• Professional, welcoming, and service-oriented presence, especially when representing Northwood at the front door

• Ability to troubleshoot day-to-day office issues, adapt quickly, and keep operations moving smoothly

• Proactive, resourceful, and highly responsive, with a strong sense of ownership

• Comfortable working cross-functionally with Facilities, People Operations, Recruiting, vendors, employees, and visitors

• Able to maintain discretion and professionalism when handling confidential or sensitive information

• Excited to help build and improve office operations as Northwood continues to grow its physical footprint

PREFERRED QUALIFICATIONS:

• Prior experience in office coordination, workplace operations, front desk operations, hospitality, recruiting coordination, or a similar in-person support role

• Experience supporting a fast-paced, high-growth, startup, aerospace, hardware, manufacturing, or technical environment

• Strong customer service or hospitality mindset, with experience creating a polished and welcoming experience for guests, candidates, employees, and vendors

• Experience coordinating office logistics across multiple workspaces, buildings, or an expanding physical footprint

• Familiarity with visitor management, office access systems, mail and package coordination, vendor coordination, or workplace tools

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a case-by-case basis and may vary based on job-related knowledge, skills, education, and experience.

Base salary is just one part of your total rewards package at Northwood. You may also be eligible for equity in the form of stock options or other long-term incentives, as well as potential performance bonuses. We offer comprehensive medical, vision, and dental coverage, a 401(k) retirement plan, short- and long-term disability insurance, life insurance, paid parental leave, generous paid time off, and various other perks and discounts.

ADDITIONAL INFORMATION

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Northwood is an Equal Opportunity Employer; employment with Northwood is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.