At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

Reporting to the Area Manager, Transportation, the WelbeHealth Transportation Supervisor is responsible for managing all aspects of the transportation department. Transportation Supervisor manages the transportation department staff, coordinates all the transportation services provided to the participants and potential enrollees and oversees vehicle safety. The Transportation Supervisor is a member of the WelbeHealth IDT management team and participates in the care planning process for participants and facilitates collaborative relationships across WelbeHealth teams and with external stakeholders to promote the WelbeHealth values, team culture, and mission.

This role is different because Transportation Supervisors at WelbeHealth:

Build a team that participants can count on — Transportation Supervisors hire, train, supervise, and mentor staff who provide daily transportation support
Drive improvements that matter — identify opportunities to improve efficiency, reduce cancellations, and increase participant satisfaction
Manage more than a department — leading a service that directly affects whether participants get to the care they need

We care about our team members. That’s why we offer:

Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
401K savings + match
Comprehensive compensation package including base pay and bonus
And additional benefits!

On the day-to-day, you will:

Manage the Transportation staff including hiring, training, supervising, and mentoring
Attend and participate in Interdisciplinary Team (IDT) meetings, market tactical meetings and clinic huddles
Conduct driver ride-alongs to observe performance and provide coaching
Provide regular 1:1 supervision, coaching, and mentorship to drivers and dispatchers
Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy
Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and scheduling routine servicing/repairs; manage fleet documentation and maintain vehicle/market supply inventory and order requests
Drive operational improvements (e.g., reducing same-day cancellations) and oversee the scheduling of transportation services while ensuring both maximum efficiency and high customer satisfaction

Job requirements include:

High School Diploma or Equivalency, professional experience may be substituted
Participate in the DMV pull notice and random testing for alcohol and controlled substances programs, pass DOJ/FBI background check, and pass DOT physical exam
Current Valid States Driver’s License
Minimum of four years’ experience working in a public/private transportation settings
Minimum of two years’ supervisory experience in a supervisory role with demonstrated ability to mentor and develop team members
Excellent leadership, organizational and communication skills in settings with seniors, their families, and interdisciplinary team members

We are seeking Transportation Supervisors that ideally have leadership experience within passenger transportation. If you’re ready to join a holistic care team that values both its participants and providers, we’d love to hear from you!

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

Compensation Offering
$75,000 - $80,000 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]

Transportation Supervisor

Job details

WelbeHealth