Business Development Director - 3PL / Fulfillment

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, L'Oreal, P&G, Disney & more!

Role Overview:
You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly.

This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfuilment propositions on the market, pushing automation and innovation.

You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/fulfillment

Key Responsibilities:

• Analyse existing client portfolios to identify revenue growth opportunities.
• Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives.
• Build deep, trusted relationships with key stakeholders within the client base.
• Act as a consultant, understanding clients' challenges and aligning solutions to meet their needs.
• Own the entire sales process for upselling and cross-selling initiatives, from initial outreach to deal closure.
• Achieve and exceed growth and revenue targets for the assigned client base.
• Collaborate with internal teams (e.g., product, marketing, customer success) to ensure a seamless client experience.
• Gather insights from clients to inform product development and marketing strategies.
• Proactively identify areas for improvement and propose solutions that enhance client satisfaction and retention.
• Reporting & Forecasting:
• Maintain accurate records of sales activities and client interactions in CRM tools.
• Provide regular reports and forecasts on revenue growth performance and pipeline health.
• Potential to grow into leadership role

Requirements:

• Proven track record in a growth-focused sales role within Fulfilment or Logistics sales (Can be SaaS or Logistics solutions, we are keen to find fulfilment experts)
• Experience working with Beauty, Personal Care or Health / Nutrition brands
• Strong consultative sales skills with the ability to uncover client needs and align them with solutions.
• Exceptional communication, negotiation, and presentation skills.
• Analytical mindset with the ability to identify growth opportunities through data-driven insights.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales analytics platforms.
• A team player with a collaborative approach and a client-first attitude

Salary - $140,000 - $180,000 + comms