Facilities and Operations Coordinator

Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults.

- Be part of a mission-driven team committed to fostering health, connection, and resilience

- Work in a collaborative, supportive environment where every role contributes to life-changing outcomes

- Enjoy competitive pay, great benefits

The Facilities & Operations Coordinator is a multi-functional operations role responsible for maintaining safe, clean, and functional facilities while supporting transportation and logistical needs across the program. This position plays a key role in ensuring a safe environment for staff and residents through proactive maintenance, reliable transportation, and operational support.

• Facility Maintenance and Cleanliness

  • Knowledge of construction safety including HAZMAT standards

  • Prioritize and begin priority work orders; document progress on active orders; close completed orders in the system

  • Conduct daily facility walkthroughs identifying and logging issues

  • Basic maintenance tasks such as minor repairs, painting, landscaping support, carpentry,  electrical work, plumbing

  • Prepare inspection documentation for OSHA, CARF, or DOH review

  • Vehicle and Transportation Duties

    • Ensure vehicle fleet is clean, well-maintained, and compliant with safety standards; log any vehicle issues and coordinate repair.

    • Safely transport residents for arrivals, departures, medical appointments, or between program sites as assigned.

    • Maintain a professional and supportive environment during transports.

    • Follow all company vehicle safety policies and Hawaii traffic laws.

    • Program Support

      • Provide logistical support, such as assisting with the resident outfitting process or inventory management.

      • Assist with administrative duties, including accurate documentation and communication with managers.

      • Participate in emergency response efforts, including medical situations and severe weather events, in accordance with training and company protocols.

      • Attend mandatory training sessions and adhere to company drills, policies, and procedures.

      • Communicate effectively to ensure smooth coordination of tasks and responsibilities.

      • Additional duties as assigned

• Facility Oversight:  Ability to manage facility maintenance, cleanliness.

• Inventory & Logistics:  Experience with logistical support tasks such as resident outfitting and inventory management

• Core Values:  Demonstrated alignment with Pacific Quest’s core values: Professionalism, Health, Connection, and Resilience

• Communication & Collaboration:  Effectively communicate with managers and team members to coordinate tasks and address operational priorities

• Adaptability:  Flexibility to work independently or as part of a team and schedule flexibility to support operations.

• Valid driver’s license with a clean driving record. Annual driver's history reports are required..

• Basic computer skills

• Ability to pass pre-hire and ongoing background checks, fingerprint,  and drug screens

• Must be 21 years or older in order to meet Company driving insurance requirements 

• Pre-hire and annual TB and physical clearance

• Stay current on annual compliance training

• Maintain current CPR and First Aid certification

• Maintain CPI Non-Violent Crisis Intervention training (provided by Pacific Quest)

 

• Full time; position may require staying past scheduled times for arrivals/departures/emergency situations

With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 50 pounds.  Work is performed both indoors and outdoors in a variety of weather conditions and may include uneven terrain typical of Hawaii landscapes. Pacific Quest is a non-smoking facility.