Senior Site Reliability Engineer (m/f/d)

Job Teaser

As a Senior Site Reliability Engineer in our Platform Squad, you'll own critical reliability domains end-to-end and drive the technical direction within the squad - leading architectural decisions on our platform, mentoring teammates, and continuously raising the reliability bar inside the team.

This role is for an engineer with a proven track record of building and operating high-throughput, highly available systems, who wants senior-level technical ownership and real impact through deep engineering work inside a tight, well-scoped team.

What awaits you with us

• Co-own the architecture: Help drive the architecture and evolution of our cloud infrastructure on Azure and our Kubernetes clusters - designed for high throughput and highest availability - to support Flip's rapid growth across the globe.

• Drive the resilience strategy: Define how we approach global scaling, zero-downtime deployments, rollback mechanisms and disaster recovery, and make sure the platform stays available around the clock.

• Evolve our observability stack: Improve our LGTM stack (Loki, Grafana, Tempo, Mimir) into a foundation our engineers can trust.

• Improve our IaC Platform: Eliminate toil at the source, and make our infrastructure truly self-service for engineering teams.

• Lead in incidents: Take a leading role in platform-related major incidents, drive blameless post-mortems for the squad, and translate findings into systemic improvements.

• Mentor within the squad: Coach teammates, run RFCs and design reviews inside the team, and help engineers grow into stronger SREs.

• Shape our roadmap: Partner with your squad to define the platform's direction.

What you bring to the table

We're looking for a hands-on, SaaS-minded senior Site Reliability Engineer who treats scalability and reliability as a first-class product concern.

Must-Have Qualifications

• 5+ years of hands-on experience as a Site Reliability Engineer (SRE), Platform Engineer, DevOps Engineer, Infrastructure Engineer, Cloud Engineer, or Backend Engineer with a strong infrastructure focus.

• Proven track record building and operating high-throughput, highly available systems in production.

• Deep, production-level experience with Kubernetes on any Hyperscaler.

• Strong experience with modern observability stacks (e.g. Prometheus, Mimir, VictoriaMetrics, Dash0, Loki, ELK) and a clear point of view on SLIs, SLOs and error budgets.

• Solid software development skills in Go (strongly preferred, since our IaC runs on Pulumi in Go) or Python.

• Hands-on experience with Infrastructure as Code (Pulumi, OpenTofu, Terraform) and GitOps (e.g. ArgoCD) + CI/CD pipeline design.

• Demonstrated ability to lead complex infrastructure initiatives from design to production - including writing RFCs and driving architecture decisions within your team.

• Experience mentoring engineers and raising the technical bar within a team.

• Comfortable owning major incidents end-to-end and turning learnings into systemic change.

• Strong communication skills and business-fluent English.

• Willingness to participate in on-call rotations to ensure the reliability of our platform.

Nice-to-Have Qualifications

• Rolled out production-ready API-Gateways with Gateway API (e.g. Envoy Gateway).

• Operated multi-cluster service meshes (e.g. Cilium, Linkerd, Istio)

• Deployed and maintained Kubernetes Operators (e.g. Strimzi, CNPG).

• Operated highly available PostgreSQL in production.