IC/QC Associate

We are seeking 1 reliable and detail-oriented IC/QC to support our inventory control processes in a high-volume e-commerce warehouse. This position is responsible for performing daily cycle counts, investigating inventory discrepancies, and helping maintain accurate stock levels to ensure efficient order fulfillment and customer satisfaction.

Key Responsibilities:

• Perform scheduled and ad-hoc cycle counts to verify inventory accuracy across all warehouse zones.

• Use a computer to perform various functions, including but not limited to accessing the WMS (AS400) and Microsoft 365 (Outlook, Excel, and Teams).

• Research and reconcile inventory discrepancies, including missing, misplaced, or damaged items.

• Audit bins, racks, and pallet locations to validate SKU placement and quantity accuracy.

• Update inventory data in the Warehouse Management System (WMS) in real time.

• Assist in root cause analysis and implement corrective actions to prevent recurring inventory issues.

• Work cross-functionally with picking, receiving, and replenishment teams to resolve stock-related issues.

• Maintain accurate and organized documentation for all counts, adjustments, and investigations.

• Support physical inventory counts and audits as needed.

• Operate material handling equipment (e.g., pallet jacks, RF scanners, forklifts, reach trucks) safely and efficiently, if certified.

• Uphold safety and housekeeping standards in all work areas.

Qualifications:

• High school diploma or equivalent; associate degree or certification in supply chain/logistics is a plus.

• 1–2 years of experience in warehouse inventory control, cycle counting, or stock auditing.

• Computer literacy.

• Experience using Warehouse Management Systems (WMS); familiarity with RF scanning devices.

• Strong analytical and problem-solving skills; high attention to detail and accuracy.

• Basic math skills, including ability to count and reconcile inventory quickly and accurately.

• PIT certification (forklift, reach truck, order picker). If not certified, must be willing to obtain certification.

• Ability to work independently with minimal supervision in a fast-paced environment.

• Physically able to lift up to 50 lbs and stand/walk for extended periods.

Work Environment:

• Active warehouse environment with frequent movement, moderate noise, and exposure to varying temperatures.

• Schedule flexibility may be required, including weekends or overtime during peak seasons.