Procurement Operations Specialist

REPORTS TO: Associate Director, Accounting Operations and Compliance

About This Role: Reporting to the Associate Director, Accounting Operations, this role is responsible for executing daily procurement operations and maintaining best-in-class procurement processes and internal controls. The position supports supply assurance, optimizes total cost of ownership, strengthens compliance and internal controls, and drives source-to-pay operational efficiencies across the U.S. organization.

The Procure-to-Pay (P2P) process is a complex, cross-functional value stream spanning Procurement, Finance, Accounts Payable, Supply Chain, Technology, and Commercial functions. It plays a critical role in cost management, compliance, operational efficiency, and overall purchasing experience.

This role will be hybrid, requiring 2-3 days a week at our office in Concord, MA.

What You’ll Do:

• Coordinate requisition and purchase order activities, including intake, validation, documentation, approvals, and updates

• Serve as a primary point of contact for procurement-related questions and assist in resolving purchase order, invoice, payment, and expense report issues

• Partner with Finance, Accounts Payable, and business stakeholders to support Procure-to-Pay (P2P) operations

• Assist with invoice discrepancy resolution and support month-end accrual and accounts payable activities

• Maintain procurement policies, standard operating procedures (SOPs), documentation, and training materials

• Support process improvement initiatives and assist with stakeholder onboarding and training activities

• Process daily procurement transactions and business expenses, including employee travel and expense (T&E) support

• Review procurement and expense transactions to help ensure compliance with company policies, internal controls, and travel guidelines

• Process and audit expense reports, maintain travel-related records, and assist with spend reporting and vendor coordination

• Provide guidance to employees on procurement and T&E processes, systems, and policies

• Generate routine reports and support procurement-related data analysis and recordkeeping activities

Who you Are: You are a detail-oriented, highly organized professional who thrives in a fast-paced environment and consistently delivers accurate, timely work. You bring a strong service mindset and communicate effectively across cross-functional teams to resolve issues and drive alignment. You take ownership of your responsibilities, manage competing priorities, and follow through with precision and accountability. You are proactive in identifying problems and implementing practical, efficient solutions. You are motivated to continuously improve processes, enhance efficiency, and strengthen compliance across Procure-to-Pay operations.

Required Skills:

• Business Degree with a minimum of 5+ years' experience in procurement.
• Strong understanding of procurement and Procure-to-Pay (P2P) processes.
• Excellent organizational skills with strong attention to detail and accuracy.
• Experience supporting process improvement and change management initiatives.
• Proficiency with procurement systems, ERP platforms, and Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Strong communication and cross-functional collaboration skills.

Preferred Skills

• Experience in pharmaceutical or biotech industry.
• Proficiency with COUPA and Concur.