About Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
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Proactively contact customers after onboarding and during invoicing periods
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Explain invoices, billing details, fees, and service charges to customers
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Resolve invoice discrepancies and customer billing concerns
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Coordinate with onboarding, operations, and internal billing teams
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Maintain accurate records of customer communications and account updates
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Follow up on outstanding invoices and account issues
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Support process improvements within invoicing and customer communication workflows
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Generate, review, revise, and send customer invoices
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Reconcile invoices, payments, credits, and account balances
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Use QuickBooks Online (QBO) to manage invoicing and customer accounts
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Utilize Excel for invoice tracking, reporting, reconciliations, and analysis
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Customer service or client-facing experience
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Excellent verbal and written communication skills
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Detail-oriented and highly organized
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Comfortable communicating with customers by phone and email
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Able to explain billing clearly and professionally
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Proactive and solution-oriented
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Strong follow-through and accountability
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Works well independently and collaboratively
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Strong Excel skills required
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Ability to manage multiple accounts and follow-ups simultaneously
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Experience in healthcare billing or Revenue Cycle Management (RCM) preferred
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Experience with invoicing, reconciliation, and accounts receivable
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Experience with QuickBooks Online (QBO)
Hours: Monday-Friday 9 AM to 5 PM EST
Benefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Other open roles at Alteva RCM(6)
Welcome to Alteva RCM, the next evolution of M&D Capital focused on healthcare revenue cycle management and operational support.
Key team members
Daniel Abromowitz
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