At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is a Hybrid Role: Employees are expected to work from our Mornington Crescent, London office 3 days per week and may work remotely the remaining days.

Overview:

Are you passionate about retail, training, and creating exceptional customer experiences? We’re looking for a highly organised and driven Retail Training Operations (RTO) Executive to join our Elizabeth Arden team and play a pivotal role in enabling our Beauty Consultants to thrive.

In this fast-paced and dynamic role, you’ll be the engine behind best-in-class training execution, seamless retail operations, and engaging field communication. From coordinating national training events to supporting product launches and field teams, you’ll ensure our retail network is fully equipped to deliver outstanding performance and unforgettable customer moments.

If you love variety, thrive on organisation, and enjoy working cross-functionally, this is your opportunity to make a real impact

Responsibilities:

Training & Field Enablement

Manage onboarding for new starters, including uniforms, training setup, and system access
Coordinate national training sessions and conferences (logistics, communications, travel)
Maintain training records and support delivery both remotely and on-site
Create and update engaging training materials (product guides, quick-reference tools)

Retail Operations & Execution

Own and communicate the retail calendar to field teams
Deliver national incentive programmes aligned with launches and commercial priorities
Oversee operational processes such as tester ordering, product allocations, hygiene standards, and documentation
Maintain and improve SOPs, ensuring consistency and compliance across the network
Partner with staffing agencies to coordinate and book field staffing requirements

Field Communication & Engagement

Manage the central inbox and respond to field queries in a timely, supportive manner
Deliver regular consultant communications (monthly/quarterly)
Maintain internal communication platforms and portals to keep teams informed and engaged

CRM & Systems Management

Own and manage CRM tools, including inventory tracking, service updates, and compliance
Support email campaign setup and rollout
Coordinate device deployment and in-store IT setup

Supply Chain & Logistics

Manage product kits (PKs) and coordinate store dispatches
Liaise with warehouses and suppliers to ensure timely deliveries
Track shipments, troubleshoot issues, and support stock management and cleanup

Visual Merchandising Support

Support VM updates and execution for new product launches
Provide guidance to stores and resolve merchandising challenges

Who you are:

Highly organised multitasker who thrives in a fast-paced retail environment
Detail-oriented with a strong focus on operational excellence and flawless execution
Confident communicator with excellent stakeholder management skills and the ability to build strong relationships across field and head office teams
Proactive and solutions-focused, continuously identifying opportunities to improve processes and enhance efficiency
Collaborative team player with a positive, can-do attitude who enjoys variety
Takes pride in delivering high-impact support across multiple areas
Bachelor’s degree (or equivalent practical experience)
Experience in administrative support, retail operations, field support, or training (beauty industry experience preferred but not essential)
Strong organisational and project management skills, with the ability to manage multiple priorities effectively
High attention to detail and commitment to accuracy
Advanced computer literacy, particularly in Microsoft Office (Excel and PowerPoint)
Experience with CRM systems and internal communication platforms is advantageous

What we offer:

Generous product allowance & staff discounts across the Revlon Group portfolio
25 days annual leave plus Bank Holidays
Wellness Fridays (2pm finish)
Hybrid working – 3 days in the Central London office
Pension scheme with company contribution
Private medical insurance and wellbeing support

#LI-Hybrid

Applicant Data Protection Disclosure:

When you apply to a job on this site, the personal data contained in your application will be collected by Revlon Consumer Products LLC (“Controller”), and its operating affiliates. Revlon Consumer Products LLC's data protection officer is Monica Fahnhorst, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Greenhouse is certified to the EU-U.S. Data Privacy Framework, which the European Commission has determined ensures an adequate level of protection – comparable to that of the EU – for personal data transferred from the EU.

Your personal data will be retained by Controller for three (3) years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Retail Training Operations Executive - Elizabeth Arden

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Revlon Corporate