People Operations Lead / HR Business Partner

About the Role

We’re looking for a People Operations Lead / HR Business Partner to join GetVocal AI and help build scalable people operations across France and Europe.

This is a hands-on role covering HR operations, employment compliance, onboarding, performance processes, workforce planning, and manager support. You’ll work closely with the CEO and department heads to create practical people processes that support a fast-growing SaaS startup.

This is a full-time role based in Paris, with regular in-office collaboration.

What you’ll do

• Manage day-to-day people operations across France and Europe.
• Support employment compliance, HR documentation, and local people processes.
• Coordinate with EOR providers, payroll partners, and external advisors where required.
• Create and maintain employee policies, including our first employee handbook.
• Build a structured onboarding process for new joiners.
• Support managers with performance, feedback, employee relations, and retention topics.
• Partner with leadership on workforce planning, headcount forecasting, and contractor planning.
• Support compensation and benefits benchmarking to help maintain fair and competitive practices.

Requirements

What we’re looking for

Must Have: Experience in HR, People Operations, or HR Business Partnering within a SaaS startup or scale-up environment. Strong knowledge of French employment practices and hands-on experience building people processes in a lean team.

Nice to Have: Exposure to European employment practices, EOR management, payroll coordination, employee handbook creation, performance frameworks, workforce planning, or compensation benchmarking.

Benefits

What we offer

• High ownership and autonomy
• Diverse, international team across Europe
• Exposure to cutting-edge AI, voice, and enterprise deployments
• Fast-paced environment with strong learning curve
• 25 days holiday + public holidays
• Private healthcare (based on country- but for France it's 50% coverage for you, and 100% Coverage for your kids
• Swile (France only)
• Pension contribution
• ESOP/VSOP (shares)