About Sycurio:
Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports organizations in over 50 countries across five continents, partnering with leading brands worldwide. Backed by major investor Livingbridge, Sycurio continues to pioneer solutions that make payments secure and seamless.
### What You Will Do:
The Junior Project Manager works hand in hand with the Project Managers to assist in the
management of multiple projects.
Key responsibilities
SaaS Delivery for new enablement project and for projects in Customer Delivery Group
Planning, managing and delivering small to medium to sized projects that are technically or organisationally complex and carry a medium degree of risk from initiation into service.
Ensuring projects are delivered in line with their best practice methodology (managing risk, governance quality gateways, issue resolution and reporting).
Supervise the work of project resource and delegate work to external contractors / suppliers / consultants, where needed, to ensure deliverables are met.
Strong financial focus on delivering work following a defined set of deliverables.
Identifying and managing issue resolution.
Regular status reporting and 360 degree communication with project stakeholders, closure reporting and handover to the Customer Support team.
Creating / Managing change requests identified during project deliveries.
Support the Development and Sales team with responses concerning Project
Delivery and Management.
Work effectively by collaborating with all areas of the Sycurio team.
A professional representation of Sycurio always (internally and externally).
### What You Will Bring:
Knowledge and skills
Good customer-facing communication skills
A good technical knowledge of SaaS delivery, both with enablement and consulting engagements
Ability to create quality documentation to support the role where appropriate
Demonstrable cost/benefit analysis and project estimating skills
Good problem-solving skills
Ability to work in a team and individually
Good working and practical knowledge of the full Microsoft Office suite of tools, Sharepoint, Netsuite, and Jira.
Additional requirements
Minimum of 2 years’ experience in working as a project coordinator/project support/junior project manager
Example of 5+ projects delivered to time, cost and quality
Personal attributes
Ability to work under pressure to meet deadlines and objectives
A good work ethic with the willingness to learn
Excellent attention to detail
Ability to manage multiple priorities
Thrives in fast-paced environment and isn’t afraid to ‘jump in’ and get started
Desirable criteria
Experience of delivering solutions within contact centre environments
Knowledge of telephony systems
What we'll give you;
15 Days Holiday*
Competitive Salary
Up to 10% Bonus*
4 x Salary Life Insurance
General Health Insurance*
Access to LinkedIn Learning for ongoing professional development
Sycurio is well funded and growing fast, you’ll be joining an organization that combines an entrepreneurial ‘start-up’ culture with the professionalism of a mature and established business. This is a fabulous opportunity to gain experience on a variety of commercial matters of an international business.
*All final interview candidates will be subject to Background check as a pre-condition of a potential offer of employment. Any information found will be considered when making the final hiring decision. Please be aware that the background check process will not go ahead without your written consent.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
