Inivos is a globally recognized Enterprise Solution provider and authorized IFS Channel and Services partner. Our dedicated team of consultants, developers, and quality engineers has set new standards across multiple industry verticals, achieving remarkable business success. Within just five years, we've established a strong client base across all continents, demonstrating our leadership in innovative solutions.
Job Description
- Provide customer support and troubleshooting assistance to clients in their use of the IFS ERP software platform within the Finance domain.
- Identify and analyse functional or configuration issues in Finance modules and provide timely resolutions or workarounds.
- Collaborate with cross-functional teams and developers to escalate and resolve complex issues.
- Document and maintain support processes and knowledgebase articles to assist in issue resolution and knowledge sharing.
- Stay updated on the latest features and enhancements of the IFS ERP software and provide recommendations to clients for system improvements.
Requirements
- An academic background with a bachelor's degree in a relevant field or discipline.
- 2–3 years of experience working with IFS ERP, preferably providing support within the Finance domain.
- Good understanding of IFS Finance modules and their configuration, functionality, and typical troubleshooting processes.
- Basic to intermediate understanding of core accounting principles (GL, AP/AR, fixed assets, reporting).
- Strong problem-solving and analytical skills with the ability to understand issues and propose effective solutions.
- Good communication and interpersonal skills to work with clients and internal teams.
- Ability to manage tasks independently, prioritize workload, and adapt to a dynamic work environment.
Benefits
- Competitive compensation.
- Recognition & appreciation
- Trainings & certifications funded.
- International exposure.
- Open work culture.
- Recreational activities and events.
- Medical claims & insurance upon confirmation.
Other open roles at Inivos(6)
A Leading partner for IFS ERP enterprise solutions and technology services, specializing in IFS consulting, ERP, ITSM implementation, staff augmentation & custom product development. Enhance your business with our expert support and innovative solutions.
Key team members
Lahiru Karunatilake
Asanga M.
Viraj Edirisinghe
Chris O'Dell
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