About the Role
Key Responsibilities
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Lead onboarding and integration of customers into SAP Ariba, Avetta, and similar compliance-driven procurement platforms
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Configure and optimise CRM (Salesforce or equivalent) and ERP integrations supporting sales and order fulfilment workflows
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Drive process improvements across quoting, order management, and customer onboarding lifecycle
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Develop technical documentation, training materials, and user enablement resources
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Ensure data governance, compliance, and master data integrity across systems
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Deliver analytics and reporting on onboarding performance, system utilisation, and process efficiency
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Collaborate cross-functionally across Sales, IT, Order Fulfilment, and Corporate Services teams
Mandatory Requirements
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Minimum 3+ years’ experience in sales systems, CRM, or ERP environments within manufacturing, mining, rail, or heavy industry
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Demonstrated hands-on experience onboarding customers onto BOTH SAP Ariba AND Avetta platforms
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Proven experience working across CRM and ERP systems simultaneously, including data integrity, contract or customer master data management
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Experience supporting end-to-end customer onboarding, mobilisation, or enablement processes
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Proven ability to develop training materials, process documentation, and system guides
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Demonstrated experience working with cross-functional teams (Sales, IT, Operations) in a global or multi-site environment
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Bachelor’s degree in Information Technology, Business, or related discipline
- SAP Ariba certification (or equivalent formal certification in digital procurement platforms)
- Postgraduate qualification in Enterprise Systems, Information Systems, or similar
- Experience in customer-facing roles within industrial clients (e.g. rail, mining, transport)
- Experience delivering process improvements backed by reporting, dashboards, or measurable KPIs
- Exposure to compliance-driven customer onboarding environments
Important Information
- This is a hands-on systems role requiring recent, relevant platform experience
- Generalist sales, admin, or coordination experience without direct system ownership will not be considered
- Applicants must have full working rights in Australia
- Candidates must be based in, or willing to relocate to, Newcastle NSW.
- Applications close 26 June 2026.
Why join Bradken:
Be Challenged. Be Inspired. Be Heard.
You will have the scope to set the agenda, the executive access to shape it and the authority to deliver with genuine impact across a global business that values both what gets done and how it gets done.
Everyone has a story. Be part of ours.
- Safety first environment and mindset
- Competitive Total Reward packages
- Global and local recognition programs
- Paid Parental Leave
- Learning and Development focus
- Education assistance
- EAP for you and your family
- Community Involvement program
Before starting employment, you will need to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing.
WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES
Bradken is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, collaborative, engaging and flexible environment for our people because great things happen when individuals are allowed to bring themselves into their work. All employment will be based on merit.
Other open roles at Bradken(6)
Global manufacturing, regional focus — mill liners, ground engagement tools, crawler systems and digital wear monitoring.
Key team members
Edney Ferreira, MIEAust CPEng NER RPEQ
Siddharth Karanth (Sidd)
Campbell McClure
Hardik Patel
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