Assess requests from end-users and provides feedback/updates to requester on result of assessment or development.
Understands strategic business needs and plans for growth.

Participates in the design, development, testing and deployment of system enhancements.
Finds technological solutions to business requirements.
Creates, analyzes, and validates detailed functional specifications.
Facilitates design sessions with the implementation team to define the solution.
Delivers elements of systems design, business rules, wireframes, or other detailed deliverables
Validate software implementation configuration activities.
Support end-user education.
Complete system maintenance training to maintain the system post activation.
Assume responsibility for project tasks and ensure they are completed in a timely fashion
Escalates and coordinates production issues to concerned departments or units or third-party vendor; ensuring that the resolution of issues is within the set Service Level Agreement.
Documents system issue and resolution applied.

Requirements

Experience/Education Requirements:

Completed College degree in Engineering (Computer/Telecommunication/Computer Science/Information Technology) or College degree in Medical Science with background in Information Technology
With two (2) years work experience in any/all of the following: end-user computing, system support, systems analysis and design
Experience in maintenance and/or development of clinical applications or hospital information systems is an advantage

Skills/Competencies and Personal Attributes:

Management System (RDBMS) like MS SQL and Oracle; NoSQL like MongoDB; software development tools like Visual Basic and Java.
Skilled in using modeling tools such as Unified Modeling Language (use case, swimlane), dataflow diagram, process flow diagram, entity relationship diagram, data dictionary.
Knowledge in Systems Development Life Cycle, Agile methodology, SCRUM
Able to communicate with medical and non-medical staff in the institution; tolerant to different demands of clients and to stress; proven communication (verbal and written), presentation, analysis, organizational and management skills.

Business Analyst/Systems Analyst