Product Design

ABOUT FREED:

Doctors are overworked, burnt out, and are quitting in masses.

At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.

Our first product is an AI scribe that automates medical documentation.

Since May of 2023, we have:

• Acquired 20,000 paying and loving clinicians

• Generated 70,000 patient notes daily and over 2 million monthly

• Made thousands of clinicians happier

With the backing of Sequoia Capital and other world-class VC's, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.

We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.

With an office in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.

About the Role:

We're looking for a product designer to shape the core experience of Freed's products. You'll work across our clinical and operational surfaces, designing for workflows that are complex, high-stakes, and deeply personal to our users. The right person doesn't just produce artifacts. You think structurally about problems, articulate the reasoning behind your decisions, and collaborate well in a fast-moving, opinionated environment.

This is a hands-on role. You'll be designing, prototyping, and iterating directly, not managing other designers.

How You'll Have Impact:

• Own the design of key product surfaces, from early exploration through polished, shippable work

• Bring structure to ambiguous problems: define the design strategy before jumping into solutions

• Present your work with clear framing: what problem you're solving, what trade-offs you considered, and what feedback you're looking for

• Partner closely with PM and engineering to navigate constraints and find elegant, simple solutions

• Use AI tools to accelerate prototyping, exploration, and iteration

What You'll Bring:

• 6+ years of product design experience, with strong examples of designing complex workflows into simple, intuitive experiences

• A bias toward simplicity. You recognize when a design is too complex and know how to pare it back

• Strong visual and interaction design craft that is appropriately influenced by the ways design is changing in the world of AI

• Structured design thinking: you can articulate the "why" behind your decisions and help others navigate trade-offs, not just present options

• Excellent collaboration skills: you listen well, take feedback constructively, and view design reviews as a tool for getting better, not a stage for pitching

• Comfort with ambiguity and the ability to make progress without perfect briefs

• Experience in high-growth startups where speed and iteration matter

• Deep familiarity with leveraging the latest in AI tools and processes to sharpen your process and how you collaborate across the company

Nice to Haves:

• Experience designing for healthcare, clinical, or other expert-user workflows

• Experience with taking design prototypes to production with AI-assisted coding workflows

• Experience with AI/ML product surfaces (conversational UI, intelligent suggestions, agent-based workflows)

What We'll Bring: