Lead Housekeeper Evenings

The Lead Housekeeper coordinates the daily operations of housekeeping and environmental service to ensure offices, patient/guest rooms, and other specified areas are kept in a clean and orderly condition. Conducts inspections of facilities and recommends repairs and upgrades when needed. Ensures services are conducted in a manner that is least disruptive and harmoniously in tune with the goals and needs of visitors, physicians and the staff of other departments. To be considerate, courteous and polite to all who enter the facility, demonstrating the key values and concern and providing assistance as required. Custodial services include inside the facilities within the Hospital property, grounds, and parking lots.

Essential Duties:

·         Oversees the work of other personnel by training, allocating and monitoring work. Performs work of a similar nature.

·         Attempt to resolve any conflicts among the other housekeepers and reports unresolved conflicts to the housekeeping supervisor.

·         Communicates well with other staff members in regards to day to day operations.

·         Performs routine inspections of the work of housekeeping personnel.

·         Directs housekeepers to find things that need to be done when daily duties are finished.

·         Manages housekeeping schedule

·         Performs routine cleaning of inpatient and outpatient patient rooms, nursing units, offices, clinical areas, activity rooms, waiting areas, lobbies, lounges, restrooms, courtyards, corridors, and parking lots in a clean, neat and sanitary manner.

·         Cleans and maintains carpet and tiled floors by using heavy equipment to clean floors on a rotating basis.

·         Cleans cafeteria tables and floors daily; degreases kitchen floors and baseboards nightly.

·         Performs terminal/detailed cleaning of the patient and exam rooms by following check list or as instructed by Nursing personnel.

·         Completes work assignments in a timely manner.

·         Utilizes the appropriate chemicals and supplies according to procedure.

·         Uses and maintains equipment properly.

·         Reports safety hazards as appropriate.

·         Transports trash and hazardous waste to appropriate disposal area.

·         Follows all infection control practices including hand washing techniques, Standard Precautions and isolation precautions.

·         Maintains set quality standards when performing job duties.

·         Perform other duties as assigned.

Requirements

Professional Requirements:

·         Adhere to all Hospital policies.

·         Adhere to dress code, appearance is neat and clean.

·         Complete annual education requirements.

·         Maintain patient confidentiality at all times.

·         Report to work on time and as scheduled.

·         Wear identification while on duty.

·         Maintain regulatory requirements, including all state, federal and local regulations.

·         Represent the organization in a positive and professional manner at all times.

·         Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.

·         Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.

·         Ability to maintain confidentiality of all medical, financial, and legal information.

·         Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

Job Requirements

Education and/or Licensure – High School degree (or equivalent) required. Ability to communicate effectively in English, both orally and in writing.

Experience – A minimum of one (1) year experience with housekeeping, two (2) years’ experience with housekeeping and environmental services duties in a healthcare environment preferred.

Additional Requirements –Must be available for on-call; weekend, day, and evening shifts as assigned.

Knowledge Skills and Abilities

§  Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic.

§  Must be able to consistently meet deadlines; must be flexible in work hours in order to meet patient and organization operating needs.

§  Flexibility to work closely with patients and staff in a caring and supportive style with the ability to maintain self-control in volatile or hostile customer services interactions.                                                                

§  General knowledge and understanding of safety procedures.

§  Must have skills in maintaining information as highly confidential.

Physical Requirements/Environmental Conditions

Perform the following with or without reasonable accommodations:

§  Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. 

§  Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly.

§  Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. 

§  Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. 

§  Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze.

§  Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another

§  While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.