At Cabi, we’re redefining what it means to build a fashion brand, one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, where every team member plays a role in shaping meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll find a home here.

Salary Range: $16-18/hr

Join the cabi Outlet Team

Do you love fashion, connecting with people, and taking on leadership responsibilities in a dynamic retail environment? Are you ready to be part of a team that values exceptional customer experiences, collaboration, and personal growth?

cabi Outlet is seeking a motivated and customer-focused 30-Hour Key Carrier to support store leadership, drive sales, and help create an inspiring shopping experience for every customer. This role is ideal for someone who enjoys building relationships, leading by example, and taking ownership of store operations while developing their retail leadership skills.

As a member of the store's leadership team, you'll play a key role in daily operations and customer engagement while helping ensure the store runs smoothly and successfully.

What You'll Do

Create Exceptional Customer Experiences

Deliver personalized styling and customer service experiences that build trust and loyalty
Develop meaningful relationships with customers through active clienteling and engagement programs
Help customers discover products that fit their needs and personal style
Support sales goals and key performance metrics through exceptional service and product knowledge
Serve as a role model on the sales floor by demonstrating outstanding customer care and professionalism

Support Team Success

Foster a positive, collaborative, and team-oriented work environment
Assist with coaching, motivating, and supporting fellow team members
Lead by example in customer service, accountability, and teamwork
Serve as Manager on Duty when needed, providing leadership and operational support
Delegate daily tasks and help ensure priorities are completed efficiently
Communicate effectively with team members and store leadership

Help Drive Store Operations

Support merchandising and visual presentation standards to create an inviting shopping environment
Assist with inventory management, shipment processing, and stock organization
Maintain store cleanliness, organization, and operational excellence
Support cash handling, banking procedures, and asset protection practices
Work independently or collaboratively to meet the needs of the business
Assist with additional store projects and responsibilities as needed

What We're Looking For

Passion for fashion, styling, and delivering memorable customer experiences
Previous retail experience as a Sales Associate, Key Holder, Supervisor, or similar role
Strong communication and relationship-building skills
Ability to lead with confidence and support team success
Strong organizational, multitasking, and time-management abilities
Basic computer proficiency, including Microsoft Office applications
Ability to handle cash and store assets with integrity and accuracy
Dependable, professional, and adaptable in a fast-paced retail environment

Qualifications

High school diploma or GED preferred
1–2 years of retail experience preferred, or an equivalent combination of education and experience

What Makes You Successful

We're looking for someone who demonstrates:

Outstanding customer service and interpersonal skills
Leadership potential and a collaborative mindset
Strong communication and problem-solving abilities
Integrity, professionalism, and accountability
Effective organizational and time-management skills
Ability to thrive in a fast-paced retail environment
Commitment to company standards, policies, and procedures

Physical Requirements

Ability to stand, walk, and move throughout the store for extended periods
Ability to occasionally lift and carry up to 50 pounds
Ability to safely use ladders and step stools as needed

Schedule & Availability

This is a 30-hour-per-week position requiring flexibility to work days, evenings, weekends, and holidays based on business needs. Occasional solo coverage may be required.

Joining Cabi means more than stepping into a role, it’s stepping into a mission.

Retail Key Holder - Phoenix