About us:

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.
We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business, join us as we play our part in making the world a more stable, safer, and fair place.

About the role:

The Accreditation and Compliance Officer is responsible for coordinating and supporting accreditation, regulatory compliance, quality assurance, and external audit activities across the organisation. The role works closely with senior leadership to ensure compliance requirements are met, accreditation records are maintained, and regulatory obligations are fulfilled.

The role serves as the primary liaison between the organisation and all relevant regulatory, accreditation, funding, and quality assurance bodies, including but not limited to the Quality Council for Trades and Occupations (QCTO), SETAs, government departments, awarding bodies, university partners, and other regulatory authorities.

The Accreditation and Compliance Officer will support accreditation applications, programme approvals, monitoring visits, external audits, regulatory submissions, and ongoing compliance reporting while ensuring the organisation remains compliant with all applicable legislative, contractual, accreditation, and quality assurance requirements.

The role is responsible for developing and maintaining robust compliance frameworks, policies, processes, controls, and evidence repositories to support funding compliance, accreditation requirements, learner records management, quality assurance activities, and organisational risk management.

This position requires strong stakeholder management, project management, regulatory expertise, and exceptional organisational skills, with the ability to operate effectively in a fast-paced, high-growth education environment.

Responsibilities:

Accreditation Management

Support all accreditation, registration, and programme approval activities across the organisation.
Support engagements and communications with QCTO, SETAs, awarding bodies, universities, government departments, and regulatory authorities.
Coordinate accreditation applications, renewals, extensions of scope, programme approvals, and provider registrations.
Maintain accreditation schedules and ensure compliance with all accreditation conditions and requirements.
Monitor changes in accreditation standards, regulatory frameworks, and quality assurance requirements.
Coordinate institutional self-evaluations and accreditation readiness reviews.
Develop and maintain accreditation evidence repositories and supporting documentation.
Ensure ongoing compliance with accreditation requirements across all programmes and delivery models.

Regulatory Compliance & Quality Assurance

Support the implementation, maintenance, and continuous improvement of compliance frameworks, policies, procedures, and controls.
Ensure organisational compliance with applicable legislation, funding contracts, regulatory requirements, and internal policies.
Monitor regulatory developments and escalate emerging compliance risks and requirements to senior leadership.
Support organisational governance activities and regulatory reporting obligations.
Support compliance risk assessments and mitigation planning.
Maintain compliance registers, action plans, and monitoring frameworks.
Support GDPR, POPIA, safeguarding, consumer protection, and education regulatory compliance activities.

External Audits & Monitoring Visits

Lead preparation for all external audits, monitoring visits, inspections, and compliance reviews.
Coordinate QCTO verification visits, SETA monitoring activities, funding audits, accreditation inspections, and quality assurance reviews.
Act as organisational compliance coordinator during regulatory and accreditation site visits.
Manage audit responses, evidence submissions, corrective action plans, and remediation activities.
Ensure audit findings are appropriately addressed and closed within agreed timelines.
Maintain organisational audit readiness at all times.

Client & Partner Relationship Management

Serve as the primary compliance and quality assurance contact for corporate clients, funding bodies, and strategic partners.
Build and maintain strong relationships with external stakeholders to ensure confidence in programme delivery, learner outcomes, compliance standards, and contractual obligations.
Support regular compliance and performance review meetings with clients and partners.
Respond to client enquiries relating to programme compliance, accreditation status, learner records, audits, quality assurance processes, and regulatory requirements.
Manage requests for information, evidence submissions, compliance reporting, and due diligence activities from clients and external stakeholders.
Support commercial, delivery, and operations teams during client onboarding, programme implementation, and contract renewals.
Act as the escalation point for compliance-related concerns raised by clients or partners.
Collaborate with internal teams to ensure client commitments, service level agreements, and contractual obligations are met.

Stakeholder & Regulatory Relationship Management

Build and maintain productive relationships with regulatory authorities, accreditation bodies, funding agencies, and external partners.
Represent the organisation during regulatory meetings, audits, accreditation reviews, and quality assurance engagements.
Support regulator queries, requests for information, investigations, and follow-up actions.
Coordinate communications with external stakeholders regarding compliance and accreditation matters.
Provide regular compliance and accreditation updates to senior leadership.

Reporting & Data Management

Maintain compliance dashboards, risk registers, and management reports.
Produce regular reports for executive leadership on accreditation status, audit outcomes, compliance performance, and regulatory risks.
Monitor compliance metrics and key performance indicators.
Ensure accurate maintenance of learner records, quality assurance records, and accreditation documentation.
Oversee evidence management systems and compliance tracking tools.

Training & Continuous Improvement

Support the delivery and coordination of compliance and accreditation training across the organisation.
Promote a culture of compliance, quality assurance, and continuous improvement.
Develop guidance materials and standard operating procedures.
Support departments in implementing regulatory and accreditation requirements.
Identify opportunities to improve compliance processes, systems, and controls.

Requirements

Minimum:

Bachelor's degree in Education, Quality Assurance, Compliance, Business Administration, Public Administration, Law, or a related field.
5+ years' experience in compliance, accreditation, quality assurance, regulatory affairs, or education operations.
3+ years' experience managing or overseeing external audits, accreditation processes, or regulatory relationships.
Experience working with cross-functional teams across operations, delivery, admissions, finance, and technology.
Demonstrated experience managing complex compliance projects.

Preferred:

Postgraduate qualification in Quality Management, Compliance, Education Management, Governance, Risk, or a related field.
Experience working with QCTO, SETAs, DHET, NSF, SAQA, CHE, or equivalent regulatory bodies.
Experience within higher education, vocational education, skills development, learnerships, apprenticeships, or workforce development sectors.
Professional compliance, audit, quality assurance, or project management certifications.

Benefits

Flexible & remote working: We are a remote-friendly organisation and offer flexible work options. However, this role may require a once a week presence at our offices in Cape Town, if you are Cape Town-based.

Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments.

Accreditation and Compliance Office