CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.
CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.
Shift: 10:30am - 7pm CST
Pay: $14.50/hr
Duties/Responsibilities:
- Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.
- Routes messages and escalations to the appropriate department or team member
- Schedules appointments, reschedules as needed.
- Performs administrative and clerical support tasks.
Professional Experience:
- Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role
- Preferred: Minimum of one (1) year clinical experience
- Preferred: Active Clinical Multi-State/Compact License
Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Positive, uplifting personality with a natural ability to handle and deescalate escalations
- Basic understanding of administrative and clerical procedures
- Fundamental experience working with Microsoft Office Suite or related software
Education and Experience:
- Associates' Degree or equivalent preferred
Work Environment:
Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee’s work and communication with clients, patients, or internal team members.
Other open roles at CareHarmony(6)
At CareHarmony, we are singular in focus—we seek to improve the patient experience and clinical outcomes by providing compassionate, whole-person care coordination services. Our high-tech, high-touch offering includes a turnkey Chronic Care Management solution designed to offer healthcare providers an easy, limited-risk first step into value-based care. CareHarmony serves a variety of organizations across the country, including physician practices, ACO and IPAs.
Key team members
Chris Edstrom
Christopher Range
Stephen Stewart
Robert Reeser
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