About the role We are looking for a Senior Consultant to join our ServiceNow team and lead the technical integration between ServiceNow (SNOW) and VMware Cloud Foundation Operations (VCF OPS). You will design and implement API-based connectivity to enable real-time inventory data retrieval, improving visibility across our infrastructure and accelerating IT service delivery.

Key responsibilities

Design and implement REST/SOAP API integrations between ServiceNow and VCF OPS
Enable real-time infrastructure inventory data flow into the SNOW CMDB
Develop and maintain integration scripts, flows, and custom API endpoints
Collaborate with ServiceNow developers, cloud architects, and infrastructure teams
Document integration architecture, data mappings, and technical specifications
Troubleshoot API connectivity, data sync, and performance issues
Advise on best practices for ServiceNow platform governance and API security

Requirements

5+ years of experience with ServiceNow development and administration
Hands-on experience with VMware Cloud Foundation (VCF) or vRealize/Aria Operations
Strong proficiency with REST APIs, JSON, OAuth 2.0, and integration middleware
Solid understanding of CMDB, Discovery, and Service Mapping in SNOW
Experience with ServiceNow IntegrationHub or MID Server configurations
Familiarity with ITIL processes and IT asset/configuration management
Excellent communication skills in English (written and verbal)
Eligible to work in the United States

Nice to have

ServiceNow Certified Implementation Specialist (CIS) or equivalent
VMware VCP or VCAP certification
Experience with Agile/Scrum delivery frameworks
Exposure to cloud infrastructure automation (Terraform, Ansible)

Senior Consultant - ServiceNow / VCF OPS Integration

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