Customer Service Administrator

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

We are seeking a friendly and dedicated person to join our team as a Customer Service Administrator.

Please note the working hours will fall from 8:30am-5pm or 8am-4pm.

What you’ll do (your why)

In this role you will be responsible for administering and managing accounts of Superannuation Fund members. The role involves a mixture of customer service, liaising with member’s payroll offices, reconciling accounts, calculating entitlements and written correspondence to provide member’s with information on their entitlements.

What you’ll bring

Skills and experience

• Strong problem solving, analytical and numerical skills
• Excellent communication and time management skills
• Advantageous if you have any experience in administration, data entry or customer service
• Can work autonomously and within a team
• Adaptable to work in a fast paced, changing environment

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.