Sales Manager, Western Balkans

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Sales Manager, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.
Please note that this is an Individual Contributor role, not a Team Lead.

This is a remote vacancy open to candidates residing in Belgrade, Serbia.

What You’ll Do:

• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
• Build a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
• Manage accounts until the first purchase is made;
• Compliance control with commercial conditions by partners, including the payment flow;
• Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Initiate API deals with potential and existing partners.

Requirements

Who You Are:

• Relevant Experience. 2-5  years of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
• Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
• Language knowledge. Fluent in English and Serbian.
• Travel Requirements. Up to 40% of travel time may be required.
• Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers.
• Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer.
• International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
• Competence in API technology deals is a plus.

Benefits

We offer you:

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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