Associate Delivery Manager

• Support end-to-end engagement execution including status reporting, meeting facilitation, risk tracking, and operational coordination
• Work within established delivery standards and guidelines while exercising judgment to address day-to-day project challenges
• Build and maintain working relationships with customer stakeholders, services sellers, architects, and third-party partners
• Facilitate front-line customer interactions, escalating when appropriate to senior DMs or leadership
• Contribute to delivery methodology improvements and lessons learned documentation
• Complete elastic.co training and develop proficiency in our Outcome Based Delivery Methodology
• Support account renewal and expansion efforts through active collaboration with Customer Success and Account Executives

• 3–5 years of experience in consulting, professional services, or project coordination — ideally within a federal or public sector environment
• Demonstrated ability to manage tasks and workstreams within a larger project with strong prioritization and time management
• Comfortable facilitating meetings, capturing decisions, and maintaining accountability with customer and internal stakeholders
• Working knowledge of Professional Services Automation (PSA) tools
• Strong written and verbal communication — able to translate technical context into clear status updates for non-technical audiences
• Open to feedback, eager to learn, and able to operate under routine supervision while building toward greater autonomy
• Familiarity with US federal delivery environments, government contracting constructs, or security onboarding processes a plus
• Bachelor's degree or equivalent experience; PMP or Scrum certification a plus

• You take ownership of your workstreams without being told twice
• You're collaborative by default and build trust with customers and teammates quickly
• You thrive in structured environments but can adapt when things change
• You're building toward something — you want to grow into a senior delivery leader and are willing to do the work to get there

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $78,000—$108,000 USD. The typical starting salary range for this role in the select locations listed above is: $94,000—$129,000USD.