
Director of Product & Engineering, Long Stays
Mews
Posted about 10 hours ago
🌍 Can you help us change the world?
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $2.5b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
🧑🏻💻 About the role
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:
Long Stays are one of the fastest-growing segments in hospitality. The guests are different, the economics are different, the operational model is different – and the software most hotels use to run them was built for none of it. This role exists to change that.
As Director of Product and Engineering, Long Stays, you will own this segment end-to-end: the strategy, the product, the technical direction and the outcomes. You will lead a small team of product builders while building yourself – writing specs, making product calls, contributing directly to what ships. Reporting to the VP of Product and Engineering, you are the single accountable owner for Long Stays as a product capability within Mews.
This is not a role for someone who wants to manage at arm's length. The team is lean by design. The expectation is that you are in the work – discovering problems, setting direction, reviewing code and copy, shipping things. You will use AI agents and internal tooling to extend what the team can do, and you will raise the ceiling on what that looks like as you go.
Your success will be measured against a blend of commercial and product metrics – ARR growth, embedded payments revenue, and product north star metrics we will define together. You own both the quality of what ships and the outcomes it drives.
What you will own
- The Long Stays product vision, strategy and roadmap – across hybrid hospitality operators, student accommodation, aparthotels, coliving and adjacent segments – with direct accountability for ARR growth and product north star metrics.
- The full resident lifecycle as a product capability: booking and lead-to-lease (monthly booking engine, tenant screening, contracting, guest verification and document collection); move-in and onboarding; billing and payments (recurring billing automation, SEPA and BACS direct debit, deposit lifecycle, invoice delivery, index-linked rent increases); revenue management and hybrid inventory yield; and the tenant self-service portal.
- Embedded payments revenue as a shared commercial outcome – working closely with the Fintech division to ensure we deliver the best fintech products for this segment and drive them to adoption.
- Technical direction for the tribe: architecture decisions, engineering standards, system health. You are the senior technical voice here as well as the product voice.
- A small team of product builders – setting their context, developing their craft and ensuring they can operate as full teams of 1 on their sub-metrics.
- Hiring into the tribe as it grows, with full accountability for calibration and performance.
- The tribe's relationship with the rest of the organisation – aligning with other tribes on shared infrastructure, coordinating dependencies and representing Long Stays in leadership forums.
How you will work
- You will contribute individually on the highest-leverage problems, not just direct others toward them.
- You will use AI agents, internal skills and automation as the default way to cover disciplines and speed up delivery – not as an occasional productivity boost.
- You will build the tribe's context repository: the research, decision logs, domain models and tooling that let builders pick up any problem without a human handoff.
- You will define the sub-metrics each builder owns and ensure they have what they need to ship against them independently.
- You will set the craft bar – for product thinking, for engineering quality, for how the team communicates decisions.
What we are looking for
- Experience in both product leadership and hands-on product building – you are comfortable moving between strategy and execution in the same week.
- Technical depth: you can engage seriously with engineers on architecture and system design, and you have strong opinions about what good engineering looks like in practice.
- Track record in a vertical or segment-specific product context – you know what it takes to build for a specific customer type and make a business case for it.
- Comfort running a small team with high autonomy. You set the context, not the tasks.
- Fluency with AI-assisted workflows: you use these tools natively, not occasionally.
- Strong commercial instincts. Long Stays has real revenue potential and real pricing complexity. You understand both.
- Experience in hospitality, property management, short-term rentals, student accommodation or a similarly operationally intensive sector is a meaningful plus.
Why this matters
Long Stays is a segment with structural tailwinds – extended business travel, digital nomads, relocation, student accommodation, healthcare placements, assisted living and more. Mews has the operating system, the distribution and the customer relationships to win here. What it needs is a person who can build the capability that makes that real. If that is you, we would love to hear from you.
💰 Salary range:
Pay range location A - USA
Pay range location B - UK
Pay range location C - Ireland
Pay range location D - Spain
Pay Transparency at Mews
Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
🎉 What's in it for you?
Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech?
That success is powered by our incredible people and supported by the benefits that help them thrive.
🌍 Global benefits
No matter where you’re based, you’ll enjoy:
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Participation in our company share program
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Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
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Unlimited paid holiday (yes, really)
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Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.
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Relocation options available after 1 year
- Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
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Flexible, hybrid working options
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One-off home office setup budget to make your workspace your own
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Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in available)
📍 Local benefits
We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are.
Because at Mews, growth, balance, and belonging aren't just words, they're how we work.
🤷🏻 Who is Mews?
We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
💭 Life at Mews
That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.
Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
If our mission, values and Life at Mews sound like your kind of place, we’d love to hear from you!
Everyone is welcome at Mews
We’re an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you’re ready to join a global, innovative and exciting community, we’d love to hear from you.
One very important note: don’t hold back. Even if you don’t meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we’re committed to providing an inclusive experience, so please let us know if there’s anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can’t wait to hear from you.
🤖 AI and Hiring at Mews
Job details
Workplace
Office
Location
Ireland; Spain; United Kingdom; United States
Experience
EX
Salary
183k - 202k USD
per year
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