Project Manager (PMO) Platform Transformation (5 month Contract)

We’re democratizing growth by making coaching a foundational right for every employee, everywhere. Combining human coaching, behavioral science, and technology - including AIMY™, our AI coach - we empower global enterprises to unlock their full potential. Backed by $330M in funding and a network of 3,500+ coaches across 90+ countries, CoachHub is redefining how the world learns and leads through personal, measurable, and scalable development.

Joining us means stepping into a place where ownership is real, curiosity is fuel, and change is the norm. You'll work with teams who support each other, push boundaries, and take pride in building products that genuinely make a difference in people's lives. If you want your work to matter, not just as tasks but as impact felt by people every day, this is where you thrive.

About the Role

The PMO at CoachHub is the operational engine driving our most critical business initiatives. As we evolve our platform and embrace an AI-first approach, we are managing a complex, multi-phased rollout—from internal pilots to client migration.

We need a highly organized, proactive Project Manager to act as the central nervous system for this transformation. You will not just be tracking tasks; you will be driving alignment across Product, Tech, Go-To-Market, and Operations. You will ensure that while Engineering builds, the rest of the business (Marketing, Sales, Customer Success, Finance, and Legal) is perfectly synchronized and ready to launch.

This is a role for a resilient problem-solver who thrives in complexity, communicates with absolute clarity, and knows how to turn cross-functional friction into forward momentum.

• Location: Germany or Spain remote

• Contract type: 5 month contract

• Start date: 15th June
  

What You Will Be Doing

• Drive Tech & Product Delivery: Partner closely with Product and Engineering to track project deliverables, validate ETA feasibility, monitor testing phases, and facilitate formal Go/No-Go milestone reviews.

• Orchestrate Business Synchronization: Act as the bridge between technical delivery and broader business readiness, ensuring Marketing, Sales Enablement, Finance, Legal/InfoSec, and Coach Relations hit their dependent milestones.

• Manage Governance & SteerCo: Organize and run Steering Committee meetings, lead internal project syncs, and confidently manage escalation paths and leadership communication channels.

• Maintain the Single Source of Truth: Own the cross-functional project tracker and RACI matrices, providing timely, scannable, and accurate async updates to the broader business.

• Proactive Risk Management: Identify bottlenecks early, raise risks to leadership, and design clear mitigation, contingency, and rollback plans for critical phases like client migrations.

• Unblock Teams: Connect the dots between isolated workstreams (e.g., ensuring CSM client customisation requests flow properly to Product, or aligning BI reporting with Finance requirements during dual-platform periods).

Key Stakeholder Alignments

• Product & Tech: ETA feasibility, beta testing, Go/No-Go gate criteria, automation migration.

• Go-To-Market (Sales & Mktg): Rollout narrative, enablement timelines, pricing scenarios, demo readiness.

• Operations (CS, CR, CX): Migration scheduling, Zendesk routing, operational runbooks, pilot coach recruitment, NDA distribution, platform enablement.

• Legal, InfoSec & Finance: DPA updates, penetration testing tracking, invoicing sync.

What You Will Need

• Clear communication in English as it is our working language.

• 10+ years of experience in project management or PMO roles, ideally within SaaS, scale-up environments, or complex digital platform migrations.

• Proven cross-functional leadership, with a strong track record of aligning Tech/Product teams with Commercial and Operational departments.

• Executive presence and the ability to confidently run SteerCo meetings, managing expectations with senior stakeholders.

• Exceptional risk assessment skills, with a bias for action when identifying dependencies, blockers, and required contingency plans.

• A structured, systems-oriented mindset capable of simplifying massive dependency maps into clear, actionable daily goals for stream owners.

• Familiarity with fast iteration cycles and collaborative, non-waterfall environments.

• Empathy for your colleagues, an understanding of the pressure points across different departments, and a focus on driving collective business impact.

Our Commitment to Inclusive Hiring

At CoachHub, we’re building a workplace where everyone can thrive. We welcome people of all backgrounds, identities, and lived experiences - because diverse teams create better ideas, deeper empathy, and bigger impact.

If you’re excited about the role but don’t tick every box, we encourage you to apply. Growth starts with taking a chance.

About CoachHub

CoachHub is the global leader in digital and AI coaching that enables organizations to create personalized, measurable and scalable coaching programs for their entire workforce, regardless of department and seniority level. As the leading talent development platform, organizations who use CoachHub benefit from increased employee engagement, higher levels of productivity, improved job performance and greater retention.

Our scientific, holistic coaching approach has been formulated by our Innovation Lab, a collective of in-house learning experts, behavioral scientists and a dedicated Science Council of research leaders from around the world. Together, they leverage scientific evidence and platform insights to maximize business impact and drive innovation at CoachHub.

Alongside its development and implementation of AI coaching, CoachHub has a global pool of over 3,500 certified business coaches in 90 countries across six continents, with coaching sessions available in over 80 languages.